Assistant Service Advisor

DAHL; Rhinelander (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision

401k with 3% company contribution

Life insurance

Disability insurance

Vehicle and service discounts

Job summary

Dahl Automotive in Rhinelander, WI, is seeking an Assistant Service Advisor to support our Honda service team. You will help schedule appointments, follow up with guests, and assist advisors and the service manager with customer service and administrative tasks.

We value teamwork and a positive, hardworking attitude. The role includes benefits through the Dahl Auto team and opportunities for career growth within a legacy that spans over 100 years.

Qualifications

• At least one previous role based in customer service experience.
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Ability to stay on task and work independently.
• Valid driver's license and clean driving history.

Responsibilities

• Answer guest calls and establish follows-ups with service appointments.
• Assist with scheduling service appointments.
• Greet service guests as they arrive for their service appointments.
• Follow up with service guests that do not show up or need updates.
• Communicate with guests and advisors to take care of guest needs.
• Drive vehicles to and from the service lane, stalls, and parking lot as needed.
• Assist advisors and service manager with other service and administrative duties.

Skills

Customer service

Team player

Attention to detail

Job description

Description

At Dahl Automotive, we value our team above all else.We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team,we look forward to supporting and challenging you to success in this critical role and through your career path.Join our team and become part of a legacy that is more than 100 years in the making!

Bring your customer service experience to this professional role supporting our Dahl Honda service team in Rhinelander, WI as an Assistant Service Advisor. You will help schedule service appointments, follow up with service guests, and assist the advisors and service manager with a variety of customer service and administrative related tasks.

Responsibilities

Answer guest calls and establish follows-up with service appointments.

Assist with scheduling service appointments.

• Greet service guests as they arrive for their service appointments.

Follow up with service gueststhat do not show up for their appointments, and to provide updates to guests on their vehicle service.

• Communicate with guests and advisors to take care of guest needs.
• Drive vehicles to and from service lane, service stalls, and parking lot as needed.

Assist advisors and service manager with other service and administrative related duties.

Qualifications

At least one previous role based in customer service experience

Excellent teammate with collaborative attitude and eagerness to improve

Prompt and courteous demeanor

Positive and hardworking personality

Ability to stay on task and work independently

• Valid drivers license and clean driving history

• As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.