Auto Service Front Desk & Scheduling Assistant

DAHL; Rhinelander (WI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, vision

401k with 3% company contribution

Life insurance

Disability insurance

Vehicle and service discounts

Job summary

Dahl Automotive in Rhinelander, WI, is seeking an Assistant Service Advisor to support our Honda service team. You will help schedule appointments, follow up with guests, and assist advisors and the service manager with customer service and administrative tasks.

We value teamwork and a positive, hardworking attitude. The role includes benefits through the Dahl Auto team and opportunities for career growth within a legacy that spans over 100 years.

Qualifications

• At least one previous role based in customer service experience.
• Excellent teammate with collaborative attitude and eagerness to improve.
• Prompt and courteous demeanor.
• Positive and hardworking personality.
• Ability to stay on task and work independently.
• Valid driver's license and clean driving history.

Responsibilities

• Answer guest calls and establish follows-ups with service appointments.
• Assist with scheduling service appointments.
• Greet service guests as they arrive for their service appointments.
• Follow up with service guests that do not show up or need updates.
• Communicate with guests and advisors to take care of guest needs.
• Drive vehicles to and from the service lane, stalls, and parking lot as needed.
• Assist advisors and service manager with other service and administrative duties.

Skills

Customer service

Team player

Attention to detail

Job description

Dahl Automotive in Rhinelander, WI, is seeking an Assistant Service Advisor to support our Honda service team. You will help schedule appointments, follow up with guests, and assist advisors and the service manager with customer service and administrative tasks.

We value teamwork and a positive, hardworking attitude. The role includes benefits through the Dahl Auto team and opportunities for career growth within a legacy that spans over 100 years.