Assistant Retreat Director: Elevate Experience & Sales
Massage Heights - Sugar Land/San Felipe
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Benefits offered by this job
Job summary
Massage Heights - Sugar Land/San Felipe is seeking an Assistant Retreat Director to support the Spa Director in delivering exceptional guest service and cultivating a high-performing team. The role emphasizes sales leadership, staff development, and efficient retreat operations.
The ideal candidate will have at least 1 year of sales or retail management experience and strong communication, interpersonal, and coaching skills.
Qualifications
- Minimum 1 year of sales or retail management experience
- Leadership, organization, communication, and interpersonal skills
- Experience in training, coaching, and conflict resolution with employees
- Working knowledge of computers and standard software
- Basic business math skills
Responsibilities
- Assist with recruitment, hiring, training, developing and retaining employees
- Facilitate front desk associate training including coaching and role-playing to support membership sales
- Manage team member schedules to ensure proper execution of daily operations
- Collaborate with the Spa Director to set individual team member and overall Retreat goals
- Create an environment that is passionate about providing awesome guest service
- Build guest loyalty by consistently following the proven operating system of Massage Heights
Skills
Tools
Job description
Massage Heights - Sugar Land/San Felipe is seeking an Assistant Retreat Director to support the Spa Director in delivering exceptional guest service and cultivating a high-performing team. The role emphasizes sales leadership, staff development, and efficient retreat operations.
The ideal candidate will have at least 1 year of sales or retail management experience and strong communication, interpersonal, and coaching skills.
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