Spa Retreat Supervisor & Talent Growth Lead

Massage Heights - Dallas; Frisco (TX); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Opportunity for advancement

Training & development

Wellness resources

Personal and Career Development

Robust Leadership Training

Digital Work Environment

Beautiful Retreats

Massage Heights Family Fund

Commission & Bonus opportunities

Job summary

Massage Heights - Dallas is seeking an Assistant Retreat Director to help lead exceptional guest service and a satisfied team. The role supports the Retreat Director in overseeing daily operations, driving revenue, managing inventory, and ensuring brand standards are followed.

The ideal candidate has strong sales or retail leadership, training and coaching experience, and the ability to mentor staff while maintaining professional relationships.

Qualifications

• Minimum 1 year in face-to-face sales or retail management.
• Strong leadership, organization, and communication skills.
• Experience training, coaching, and conflict resolution.
• Ability to build positive relationships with staff.

Responsibilities

• Directly assist the Retreat Director in supervising all aspects of Retreat operations, from driving revenue to managing inventory.
• Assist with recruitment, hiring, training, developing and retaining top talent.
• Plan and implement Front Desk Sales Associate training; coaching and role-playing are essential.
• Stay updated on all services, products and promotions and set a team example.
• Effectively manage team member schedules to ensure daily operations.
• Collaborate with the Retreat Director to set goals and convert plans into action.

Skills

Sales experience

Leadership

Training & coaching

Mentoring

Computer skills

Basic math

Job description

Massage Heights - Dallas is seeking an Assistant Retreat Director to help lead exceptional guest service and a satisfied team. The role supports the Retreat Director in overseeing daily operations, driving revenue, managing inventory, and ensuring brand standards are followed.

The ideal candidate has strong sales or retail leadership, training and coaching experience, and the ability to mentor staff while maintaining professional relationships.