Assistant Retail Store Manager - Growth & Commission

My Wireless; Tacoma (WA); On-site; USD 39,000 - 64,000; Full time

Benefits offered by this job

Strong base pay with commissions

Paid training and career growth

Uncapped commissions when sales goals

Medical, dental, vision coverage

Life Insurance

401(k) retirement plan

Paid vacation time

Pet insurance and pet plan

Employee assistance program

Device and AT&T plan discounts

Welcome kit with AT&T shirts and PPE

Sales contests and incentives

Job summary

My Wireless is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading a team, delivering outstanding customer service, and promoting AT&T products and services. The role emphasizes leadership, training, and operational excellence within a busy retail environment.

The position offers strong base pay with uncapped commissions and a comprehensive benefits package, along with ongoing training and clear pathways to manage a location for My Wireless.

Qualifications

• Management experience in a similar field (Required), preferably in the Wireless Industry
• Experience in retail or customer-facing sales environment (Required)
• Ability to work flexible hours including evenings, weekends, and holidays (Required)
• Demonstrated ability to meet performance and operation standards (Required)
• Ability to motivate, lead, and coach to results (Required)
• Strong organizational skills and attention to detail (Required)
• Highly effective communication and interpersonal skills (Required)
• Bilingual (Preferred but may not be required depending on location)
• Bachelor’s degree (Preferred)
• Retail or customer-facing sales experience in the telecommunications industry (Preferred)
• Experience prospecting through outbound calls. (Preferred)
• Must be at minimum 18 years of age, legally able to be employed in the US and have a High School diploma or equivalent. (Required)

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance
• Execute and exceed on all sales and operation initiatives in a timely manner
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance
• Assist the Retail Store Manager in the development, training, and management of team members
• Helping customers make buying decisions by delivering outstanding customer service
• Training and developing your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself
• Maintain a fun, clean and exciting work environment for customers and team members
• Work as a team member so together you exceed person and team goals
• Participate in marketing activities designed to maximize your selling opportunities each day

Skills

Management experience

Retail sales experience

Flexible hours

Performance standards

Motivate and coach

Communication skills

Bilingual (preferred)

Bachelor’s degree

Telecom industry experience (preferred

Outbound prospecting (preferred)

Education

Bachelor's degree

High School diploma or equivalent

Job description

My Wireless is seeking an Assistant Retail Store Manager to support the Retail Store Manager in coaching and leading a team, delivering outstanding customer service, and promoting AT&T products and services. The role emphasizes leadership, training, and operational excellence within a busy retail environment.

The position offers strong base pay with uncapped commissions and a comprehensive benefits package, along with ongoing training and clear pathways to manage a location for My Wireless.