Assistant Retail Branch Growth Lead

FNB Corporation; Lebanon (Lebanon County); On-site; USD 42,000 - 65,000; Full time

Job summary

FNB Corp is seeking an Assistant Branch Manager in Lebanon, PA. The role focuses on meeting customer needs, supporting branch and sales team management, and developing a personal referral network.

The position emphasizes converting service requests into qualified sales or referrals while following FNB policies and risk controls. Responsibilities include managing daily sales activity, coaching staff, handling branch operations, and executing teller and service duties as needed.

Qualifications

• Excellent customer service and communication skills.
• Strong organizational, analytical and interpersonal abilities.
• Detail-oriented with careful data handling.
• Proficient PC use; MS Word basics; intermediate Excel; basic PowerPoint.

Responsibilities

• Promotes the sales process through referral management and outbound calling.
• Manage branch sales activity and coach staff; lead pre-shift huddles; monitor results.
• Execute customer transactions and convert to qualified sales or referrals.
• Maintain branch operations: scheduling, supplies, vault cash, opening/closing tasks.
• Adhere to FNB policies, procedures, and risk management requirements.

Skills

Customer service

Communication

Organization

Detail oriented

PC skills

MS Excel

MS PowerPoint

Banking knowledge

Education

High School or GED

Job description

FNB Corp is seeking an Assistant Branch Manager in Lebanon, PA. The role focuses on meeting customer needs, supporting branch and sales team management, and developing a personal referral network.

The position emphasizes converting service requests into qualified sales or referrals while following FNB policies and risk controls. Responsibilities include managing daily sales activity, coaching staff, handling branch operations, and executing teller and service duties as needed.