Branch Sales & Service Lead — Assistant Manager

FNB Corporation; Pittsburgh (Allegheny County); Hybrid; USD 52,000 - 76,000; Full time

Job summary

The Assistant Branch Manager at F.N.B. Corporation in Pittsburgh, PA, supports branch leadership by guiding daily sales activities and delivering excellent customer service.

You will drive referral-based sales, process transactions, and help manage a productive, compliant team in a busy retail environment. Responsibilities include coaching staff, coordinating openings and closings, handling teller tasks as needed, and ensuring accurate data entry for referrals and customer records while

Qualifications

• High school diploma or GED required.
• 2 years of related experience required.
• Strong customer service and communication skills.
• Knowledge of banking policies and consumer products.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through referrals and leads.
• Input and manage referrals, customers and applicants.
• Coaches staff on prescribed sales activities and huddles.
• Monitor and measure sales results and performance.
• Coordinate scheduling, workflow and branch operations.
• Open/close office, manage supplies and vault cash.
• Perform teller transactions as needed.
• Comply with policies and risk management guidelines.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Interpersonal skills

Attention to detail

MS Word

MS Excel

MS PowerPoint

Banking knowledge

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

The Assistant Branch Manager at F.N.B. Corporation in Pittsburgh, PA, supports branch leadership by guiding daily sales activities and delivering excellent customer service.

You will drive referral-based sales, process transactions, and help manage a productive, compliant team in a busy retail environment. Responsibilities include coaching staff, coordinating openings and closings, handling teller tasks as needed, and ensuring accurate data entry for referrals and customer records while