Assistant Restaurant Manager: Ops Leader & Trainer

Dunkin' Donuts; Parkville (MD); Hybrid; USD 46,000 - 50,000; Full time

Job summary

Dunkin' Donuts is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders and team. In their absence, they perform RM duties, lead floor operations and participate in brand training programs.

The role focuses on delivering guest experiences, operational excellence, and profitable top-line sales for a single restaurant, in line with Dunkin’ standards and franchise policies. This position reports to the Restaurant Manager and involves safety compliance, cost

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Able to perform all responsibilities of restaurant team members
• Ensure Brand standards, recipes and systems are executed
• Create and maintain a guest focused culture in the restaurant
• Communicates restaurant priorities, goals and results to restaurant team members
• Execute along with RM, new product rollouts including training, marketing and sampling where applicable
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
• Control costs to help maximize profitability
• Completion of inventory on a periodic basis as determined by Franchisee
• Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies
• Engages with Dunkin’ Brands Field Operations team as appropriate
• Onboard and develop restaurant team members
• Coach restaurant team members to drive sales, improve profitability and guest satisfaction

Skills

Basic computer skills

Fluent in spoken and written English

Basic math and financial management

Previous leadership experience in ret/

Job description

Dunkin' Donuts is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders and team. In their absence, they perform RM duties, lead floor operations and participate in brand training programs.

The role focuses on delivering guest experiences, operational excellence, and profitable top-line sales for a single restaurant, in line with Dunkin’ standards and franchise policies. This position reports to the Restaurant Manager and involves safety compliance, cost