Assistant Restaurant Manager: Lead Team & Guest Experience

Baskin-Robbins; East Stroudsburg (Monroe County); On-site; USD 42,000 - 64,000; Full time

Job summary

Dunkin' Donuts franchise is seeking an Assistant Restaurant Manager to support the Restaurant Manager and shift leaders in daily operations. You will help lead a team, ensure brand standards, and drive guest satisfaction through training and hands-on leadership.

The role emphasizes managing floor operations, implementing brand training, and maintaining a positive guest experience while contributing to profitability for a single restaurant location.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Lead team meetings with the Restaurant Manager.
• Oversee Brand Training Programs and staff development.
• Ensure brand standards and systems are executed.
• Create a guest-focused culture and improve guest feedback results.
• Assist with inventory, scheduling, and labor deployment.
• Support budget and cash handling procedures.

Skills

Leadership

English fluency

Financial management

Team development

Guest focus

Job description

Dunkin' Donuts franchise is seeking an Assistant Restaurant Manager to support the Restaurant Manager and shift leaders in daily operations. You will help lead a team, ensure brand standards, and drive guest satisfaction through training and hands-on leadership.

The role emphasizes managing floor operations, implementing brand training, and maintaining a positive guest experience while contributing to profitability for a single restaurant location.