Assistant Restaurant Manager - Lead Ops & Guest Experience

Wonder-c9247c0; Canton (MA); Vor Ort; USD 67.000 - 80.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Employer match for Health Savings

Learning and Development opportunities

Employee Stock

Employee Discount

Zusammenfassung

Wonder Canton is hiring an Assistant Manager to support the General Manager in day-to-day restaurant operations, drive service excellence, and ensure food safety. You will lead a 15+ member team, recruit and train staff, and optimize floor deployment to boost sales and guest satisfaction.

You will uphold safety standards, manage inventory and compliance, and mentor teammates through ongoing training while delivering Best in Class customer service in a fast-paced environment.

Qualifikationen

• At least two years of restaurant supervisor or management experience in a high-volume QSR or full-service restaurant.
• Ability to lead and develop teams of 15+ members.
• Must be able to lift 50 pounds and stand for a full shift.

Aufgaben

• Assist General Manager in developing, engaging, inspiring, and motivating staff members.
• Recruit and train top talent for the restaurant.
• Aid General Manager in achieving operational goals and budget targets.
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes.
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency.
• Drive restaurant sales and service efficiency by resolving operational obstacles.
• Supervise inventory and food safety protocols to ensure accuracy and efficiency.
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines.
• Manage Food Safety and Team Member Safety.
• Provide Best in Class Customer Service.

Kenntnisse

Team leadership

Staff training

Verbal and written communication

Attention to detail

Customer service excellence

Adaptability in fast-paced environment

Ausbildung

Food Manager Certificate

Jobbeschreibung

Wonder Canton is hiring an Assistant Manager to support the General Manager in day-to-day restaurant operations, drive service excellence, and ensure food safety. You will lead a 15+ member team, recruit and train staff, and optimize floor deployment to boost sales and guest satisfaction.

You will uphold safety standards, manage inventory and compliance, and mentor teammates through ongoing training while delivering Best in Class customer service in a fast-paced environment.