Assistant Restaurant Manager: Lead Guest Experience & Ops

Dunkin'; Pocomoke City (MD); On-site; USD 26,000 - 34,000; Full time

Job summary

Dunkin' is hiring an Assistant Restaurant Manager in Maryland. You will support the Restaurant Manager, oversee floor operations, and help deliver great guest experiences while upholding Dunkin' standards and compliance.

Responsibilities include training, marketing support, inventory and cash handling, with emphasis on leadership and guest satisfaction in a fast-paced Dunkin' environment.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.
• Strong teamwork and positive attitude.

Responsibilities

• Assist in daily restaurant operations and support the Restaurant Manager.
• Lead and coach team to deliver guest experiences and ensure brand standards.
• Assist with new product rollouts, training and marketing where applicable.
• Maintain safety, sanitation and compliance with all applicable laws.
• Assist with inventory, cash handling and cost control.

Skills

Basic computer skills

Fluent English

Basic math

Financial management

Leadership experience

Guest service

Job description

Dunkin' is hiring an Assistant Restaurant Manager in Maryland. You will support the Restaurant Manager, oversee floor operations, and help deliver great guest experiences while upholding Dunkin' standards and compliance.

Responsibilities include training, marketing support, inventory and cash handling, with emphasis on leadership and guest satisfaction in a fast-paced Dunkin' environment.