Assistant Restaurant GM: Lead Team & Guest Experience

Long John Silver's; Saint Peters (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Long John Silver's is seeking an Assistant Restaurant General Manager to lead the team and ensure outstanding guest experiences. You will manage daily operations, mentor crew members, and maintain high standards of food safety and service.

Ideal candidates bring leadership, a strong customer-service mindset, and the ability to work nights and weekends in a fast-paced environment. Join us and drive service excellence at our Saint Peters location.

Qualifications

• Experience leading a restaurant team or shift operations preferred.
• Proven ability to deliver excellent guest service and resolve concerns.
• Strong communication and coaching skills to motivate staff.

Responsibilities

• Guaranties 100% satisfaction for every LJS guest.
• Resolves customer concerns promptly using BAM! to ensure they leave happy.
• Inspires and motivates Crew Members and restaurant management to exceed performance expectations.
• Leads the team in collecting and acting upon VOC feedback.
• Ensures optimal staffing levels to meet guest service needs.
• Fosters a culture of teamwork, respect, and accountability among all Crew Members.

Skills

Leadership

Customer service

Team management

Communication

Problem solving

Education

High School Diploma or Equivalent

Job description

Long John Silver's is seeking an Assistant Restaurant General Manager to lead the team and ensure outstanding guest experiences. You will manage daily operations, mentor crew members, and maintain high standards of food safety and service.

Ideal candidates bring leadership, a strong customer-service mindset, and the ability to work nights and weekends in a fast-paced environment. Join us and drive service excellence at our Saint Peters location.