Assistant Restaurant GM - Lead a High-Energy Team

Long John Silver's; Santa Fe (NM); On-site; USD 48,000 - 75,000; Full time

Job summary

Long John Silver's in Santa Fe is seeking an Assistant Restaurant General Manager to lead our team and deliver outstanding guest experiences. You will drive service standards, manage staffing, and uphold food safety while delivering profitability through smart product decisions.

Ideal candidates bring 3+ months as a Shift Manager, a high school diploma, and a passion for fast-paced hospitality. This full-time role requires evening and weekend availability and reliable transportation.

Qualifications

• 18 years or older.
• 3+ months of experience as a Shift Manager.
• Able to work nights and weekends.
• Reliable transportation.
• Strong customer service mindset.

Responsibilities

• Guarantees 100% satisfaction for every LJS guest.
• Resolves customer concerns promptly using BAM! to ensure they leave happy and satisfied.
• Inspires and motivates crew members and restaurant management to exceed performance expectations.
• Leads the team in collecting and acting upon Voice of the Customer feedback.
• Ensures optimal staffing levels to consistently meet guest service needs.
• Fosters a culture of teamwork, respect, and accountability among all crew members and management.
• Delivers a come-back quality experience through outstanding service and flavor.
• Maintains a clean, safe, and welcoming environment for guests and team members.

Skills

Customer service

Team leadership

Communication

Staff training

Education

High School Diploma or Equivalent

Job description

Long John Silver's in Santa Fe is seeking an Assistant Restaurant General Manager to lead our team and deliver outstanding guest experiences. You will drive service standards, manage staffing, and uphold food safety while delivering profitability through smart product decisions.

Ideal candidates bring 3+ months as a Shift Manager, a high school diploma, and a passion for fast-paced hospitality. This full-time role requires evening and weekend availability and reliable transportation.