Assistant Restaurant GM - Lead Team & Guest Experience

Long John Silver's; Alice (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Long John Silver’s is seeking an Assistant Restaurant General Manager to lead our team and ensure outstanding guest experiences.

You will drive guest satisfaction, staffing, food safety, and profitability while upholding our PIRATE values and delivering consistent, high‑quality service across shifts.

Join a fast-paced environment where coaching, teamwork and passion for great seafood help us ring the bell with every visit.

Qualifications

• Must have strong customer service orientation.
• Experience leading a team in a fast-paced environment is preferred.
• Attention to food safety and quality standards.
• Ability to coach, train and develop crew members.

Responsibilities

• Guarantees 100% guest satisfaction.
• Resolves customer concerns promptly and professionally.
• Inspires and motivates crew and management to exceed performance expectations.
• Leads team in collecting and acting on VOC feedback.
• Maintains optimal staffing levels to meet guest service needs.
• Fosters teamwork, respect, and accountability across staff.

Skills

Customer service

Leadership

Teamwork

Time management

Communication

Food safety

Education

High School Diploma or equivalent

Job description

Long John Silver’s is seeking an Assistant Restaurant General Manager to lead our team and ensure outstanding guest experiences.

You will drive guest satisfaction, staffing, food safety, and profitability while upholding our PIRATE values and delivering consistent, high‑quality service across shifts.

Join a fast-paced environment where coaching, teamwork and passion for great seafood help us ring the bell with every visit.