Assistant Resident Manager

Extell Development Company; New York (NY); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Comprehensive Benefits Package

Paid Time Off

Paid Holidays

Job summary

Extell Development Company seeks an Assistant Resident Manager to oversee daily operations of One Manhattan Square, coordinating repairs, maintenance, and vendor work to ensure top-tier service for residents.

The role requires supervising a luxury building staff, maintaining safety and life-safety systems, and coordinating move-ins/outs. A high school diploma or GED with technical background is essential.

Qualifications

• High school diploma or GED and a vocational/technical background.
• Minimum 5 years of experience with electrical, mechanical, plumbing equipment and systems.
• Luxury hotel or residential background.
• Demonstrated ability to manage multiple and complex operational matters daily.
• Strong background in plumbing, electrical, carpentry, HVAC, and janitorial responsibilities.
• Facilities and operations experience with solid knowledge of building systems.
• Prior experience with BMS, Yardi, and BuildingLink.
• Working knowledge of computer programs such as Microsoft Office, Windows, etc.
• Effective supervisory skills with 2 years’ experience managing a luxury building staff preferred

Responsibilities

• Oversee daily operations of the building and coordinate repairs and maintenance.
• Supervise and direct building staff; ensure policy compliance.
• Monitor security, alarms, fire suppression and safety systems.
• Coordinate move-ins/outs and manage vendors and contractors.
• Maintain amenity spaces and manage supplies.
• Remain available 24x7 in case of emergencies and resolve issues as needed.

Skills

Electrical systems

HVAC

Plumbing

Carpentry

Facilities management

Supervisory experience

Emergency response

Vendor management

Microsoft Office

Education

High school diploma or GED

Vocational/technical background

Tools

BMS

Yardi

BuildingLink

Job description

Job DetailsJob Location: OMS Building - New York, NY 10002Position Type: Full-TimeEducation Level: High SchoolSalary Range: $85,000.00 - $105,000.00 SalaryJob Shift: DayAbout Us:

One Manhattan Square is an 80-story mixed-use condominium tower featuring 815 luxury residences and more than 100,000 square feet of indoor and outdoor amenities. Located on Downtown Manhattan’s waterfront, this 800-foot-tall glass tower offers luxury homes with expansive river and skyline views.

Extell Management Services, Inc. is a sophisticated and intuitive management team that reinforces the commitment to maintain the quality of each Extell development that it oversees. We manage a portfolio for Extell Development Company that includes New York’s most recognized high-end condominium, rental, and commercial addresses. Founded and headed by Gary Barnett, Extell Development Company is a nationally acclaimed real estate developer of residential, office, retail, and hospitality properties, operating primarily in Manhattan and other premier cities across the nation. Experiencing outstanding growth since its founding in 1989, the company’s growing portfolio exceeds twenty-five million square feet.

Extell Management Services, Inc. is a sophisticated and intuitive management team that reinforces the commitment to maintain the quality of each Extell development that it oversees. We manage a portfolio for Extell Development Company that includes New York’s most recognized high-end condominium, rental, and commercial addresses. Founded and headed by Gary Barnett, Extell Development Company is a nationally acclaimed real estate developer of residential, office, retail, and hospitality properties, operating primarily in Manhattan and other premier cities across the nation. Experiencing outstanding growth since its founding in 1989, the company’s growing portfolio exceeds twenty-five million square feet.

Learn more about One Manhattan Square at One Manhattan Square/Info and Extell Management Services at Extell/Info.

Summary of Responsibilities:

The Assistant Resident Manager is considered a supervisory position and the person selected will act as the liaison between the residents of South and Cherry Condominium aka One Manhattan Square and Extell Management Services Inc. The Assistant Resident Manager shall exercise effective judgment and decision-making in the oversight of the daily operations of the building. Daily operations include repairs and maintenance of the property’s equipment; property cleanliness and maintenance; proper planning for any emergency situations to include the monitoring and maintenance of the security, alarm, fire suppression and related systems; and the management of satisfactory work performed by vendors and contractors. This position performs regular walkthroughs of the property to identify and address any issues; manages the amenity spaces; orders and distributes supplies; and assists with the coordination of move-ins/outs. The Assistant Resident Manager supervises and directs building staff; ensures compliance with company and building policies and procedures; and assists with staff training, staff scheduling, and other related payroll and human resources responsibilities. The Assistant Resident Manager is required to remain available 24 x 7 in case of emergencies, and available to independently resolve any resident or staff-related issues to Extell Management Services in the absence of the Resident Manager.

QualificationsSummary of Requirements:

• Effective ability to ensure compliance with all company policies and procedures, the Equal Employment Opportunity, Fair Housing and Human Rights statutes, and 32BJ Union Guidelines.
• High school diploma or GED and a vocational/technical background.
• A minimum of 5 years of experience with electrical, mechanical, plumbing equipment and systems.
• Luxury hotel or residential background.
• Demonstrated ability to manage multiple and complex operational matters on a daily basis.
• Highly skilled in plumbing, electrical, carpentry, HVAC, and janitorial responsibilities.
• Facilities and operations experience with solid knowledge of building systems.
• Prior experience with BMS (Building Management Systems, Yardi, and BuildingLink)
• Working knowledge of painting and finishing work.
• Strong background in working with fire, life, health, and safety systems.
• Effective judgement, decision-making, and written and verbal communication skills.
• A working knowledge of computer programs such as Microsoft Office, Windows etc.
• Effective supervisory skills with 2 years’ experience managing a luxury building staff preferred

Compensation & Benefits:

• Annualized Base Salary: $85,000-$105,000
• Comprehensive Benefits Package
• Paid Time Off
• Paid Holidays

Equal Opportunity Employer