Assistant Resident Manager

Extell; New York (NY); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Competitive base salary

Comprehensive benefits

Paid time off

Paid holidays

Job summary

Extell is seeking an Assistant Resident Manager for One Manhattan Square, an 80-story luxury condominium in Downtown Manhattan. The role acts as liaison between residents and Extell Management Services, overseeing daily operations, repairs, and safety systems.

Ideal candidates have 5+ years’ experience with building systems, strong supervisory skills, and familiarity with BMS, Yardi, or BuildingLink. This full-time position requires 24/7 availability for emergencies and offers a competitive

Qualifications

• High school diploma or GED and a vocational/technical background.
• Minimum of 5 years of experience with electrical, mechanical, plumbing equipment and systems.
• Luxury hotel or residential background.
• Demonstrated ability to manage multiple and complex operational matters on a daily basis.
• Strong background in working with fire, life, health, and safety systems.
• Familiarity with building management software such as BMS, Yardi, and BuildingLink.
• Proficient in Microsoft Office and general computer use.

Responsibilities

• Oversee daily operations of the building and supervise staff.
• Coordinate repairs and maintenance of building systems and equipment.
• Ensure compliance with policies, procedures, and safety standards.
• Coordinate move-ins/outs and manage amenity spaces.

Skills

Vendor management

Staff supervision

Electrical systems

HVAC systems

Building operations

Safety systems

Communication skills

Problem solving

Education

HS diploma or GED

Vocational/technical background

Tools

BMS

Yardi

BuildingLink

Job description

About Us

One Manhattan Square is an 80-story mixed‑use condominium tower featuring 815 luxury residences and more than 100,000 square feet of indoor and outdoor amenities. Located on Downtown Manhattan’s waterfront, this 800-foot-tall glass tower offers luxury homes with expansive river and skyline views.

About Us

One Manhattan Square is an 80-story mixed‑use condominium tower featuring 815 luxury residences and more than 100,000 square feet of indoor and outdoor amenities. Located on Downtown Manhattan’s waterfront, this 800-foot-tall glass tower offers luxury homes with expansive river and skyline views.

Extell Management Services, Inc. is a sophisticated and intuitive management team that reinforces the commitment to maintain the quality of each Extell development that it oversees. We manage a portfolio for Extell Development Company that includes New York’s most recognized high-end condominium, rental, and commercial addresses. Founded and headed by Gary Barnett, Extell Development Company is a nationally acclaimed real estate developer of residential, office, retail, and hospitality properties, operating primarily in Manhattan and other premier cities across the nation. Experienced outstanding growth since its founding in 1989, the company’s growing portfolio exceeds twenty‑five million square feet.

Founded and headed by Gary Barnett, Extell Development Company is a nationally acclaimed real estate developer of residential, office, retail, and hospitality properties, operating primarily in Manhattan and other premier cities across the nation. Experienced outstanding growth since its founding in 1989, the company’s growing portfolio exceeds twenty‑five million square feet.

Learn more about One Manhattan Square at One Manhattan Square/Info and Extell Management Services at Extell/Info.

Summary Of Responsibilities

The Assistant Resident Manager is considered a supervisory position and the person selected will act as the liaison between the residents of South and Cherry Condominium aka One Manhattan Square and Extell Management Services Inc. The Assistant Resident Manager shall exercise effective judgment and decision‑making in the oversight of the daily operations of the building. Daily operations include repairs and maintenance of the property’s equipment; property cleanliness and maintenance; proper planning for any emergency situations to include the monitoring and maintenance of the security, alarm, fire suppression and related systems; and the management of satisfactory work performed by vendors and contractors. This position performs regular walkthroughs of the property to identify and address any issues; manages the amenity spaces; orders and distributes supplies; and assists with the coordination of move‑ins/outs. The Assistant Resident Manager supervises and directs building staff; ensures compliance with company and building policies and procedures; and assists with staff training, staff scheduling, and other related payroll and human resources responsibilities. The Assistant Resident Manager is required to remain available 24 x 7 in case of emergencies, and available to independently resolve any resident or staff‑related issues to Extell Management Services in the absence of the Resident Manager.

Qualifications

Summary of Requirements

Ideal candidates for the Assistant Resident Manager will possess the following:

• Effective ability to ensure compliance with all company policies and procedures, the Equal Employment Opportunity, Fair Housing and Human Rights statutes, and 32BJ Union Guidelines.
• High school diploma or GED and a vocational/technical background.
• A minimum of 5 years of experience with electrical, mechanical, plumbing equipment and systems.
• Luxury hotel or residential background.
• Demonstrated ability to manage multiple and complex operational matters on a daily basis.
• Highly skilled in plumbing, electrical, carpentry, HVAC, and janitorial responsibilities.
• Facilities and operations experience with solid knowledge of building systems.
• Prior experience with BMS (Building Management Systems, Yardi, and BuildingLink)
• Working knowledge of painting and finishing work.
• Strong background in working with fire, life, health, and safety systems.
• Effective judgement, decision‑making, and written and verbal communication skills.
• A working knowledge of computer programs such as Microsoft Office, Windows etc.
• Effective supervisory skills with 2 years’ experience managing a luxury building staff preferred

Compensation & Benefits

One Manhattan Square offers competitive pay and benefits to include:

• Annualized Base Salary: $85,000-$105,000
• Comprehensive Benefits Package
• Paid Time Off
• Paid Holidays

Equal Opportunity Employer