Resident Manager

Extell Development Company; Brooklyn (OH); On-site; USD 140,000 - 165,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Extell Development Company is seeking a Building Operations Manager for a Brooklyn, NY property. The role requires on-site residency and 24/7 availability for emergencies, overseeing repairs, maintenance, safety, and staff supervision.

Responsibilities include coordinating with retail, managing vendor compliance, budgeting, and ensuring adherence to policies and safety standards across luxury residential environments.

Qualifications

• High school diploma or GED with a technical background.
• Minimum 5 years’ experience with electrical, mechanical, and plumbing systems.
• Luxury residential or hotel background.
• Strong communication and supervisory abilities.
• Ability to manage multiple and complex operational matters daily.

Responsibilities

• Act as liaison between residents and Extell Management Services Inc.
• Oversee daily operations including repairs, maintenance, safety and security.
• Coordinate with building retail regarding shared systems and vendor compliance.
• Perform regular walkthroughs, manage amenities, and oversee move-ins/move-outs.
• Supervise and direct building staff, scheduling, payroll, and HR tasks.
• Assist management in drafting and monitoring the annual building budget.
• Live on-site and be available 24×7 for emergencies.

Skills

Communication

Leadership

Facilities management

Budgeting

Safety systems

Education

High school diploma or GED

Technical background

Tools

BMS

Yardi

BuildingLink

Job description

Job Details

Job Location: Brooklyn Point Building - Brooklyn, NY 11201

Position Type: Full-Time

Education Level: High School

Job Shift: Any

Responsibilities

• Act as liaison between residents and Extell Management Services Inc.
• Exercise effective judgment and decision making in oversight of daily operations including repairs, maintenance of equipment, property cleanliness, emergency planning, security, alarm and fire suppression systems.
• Coordinate with building retail regarding shared systems and ensure vendor and contractor compliance.
• Perform regular walkthroughs, address issues, manage amenity spaces, order and distribute supplies, and oversee move‑ins and move‑outs.
• Supervise and direct building staff, ensuring compliance with company, 32BJ, and building policies; oversee staff training, scheduling, payroll, and related HR responsibilities.
• Assist management in drafting, finalizing, and monitoring the annual building budget.
• Required to live on‑site and remain available 24×7 for emergencies, independently resolving resident or staff‑related issues with Extell Management Services and Human Resources.

Qualifications

• Strong verbal and written communication skills.
• Ability to ensure compliance with all company policies, Equal Employment Opportunity, Fair Housing and Human Rights statutes, and 32BJ Union Guidelines.
• High school diploma or GED with a vocational/technical background.
• Minimum 5 years’ experience working with electrical, mechanical, and plumbing equipment and systems.
• Luxury hotel or residential background.
• Demonstrated ability to manage multiple and complex operational matters daily.
• Facilities and operations experience with solid knowledge of building systems.
• Prior experience with cooling tower systems.
• Prior experience with Building Management Systems (BMS, BuildingLink, Yardi) strongly preferred.
• Working knowledge of painting and finishing work.
• Strong background with fire, life, health, and safety systems.
• Effective judgment and decision‑making skills.
• Knowledge of computer programs such as Microsoft Office, Windows, Yardi.
• Effective supervisory skills with 5+ years managing luxury building staff.

Compensation & Benefits

• Annualized base salary: $140,000 - $165,000.
• Comprehensive benefits package including health insurance, retirement, and time‑off benefits.

Equal Opportunity Employer.