Assistant Registrar - Student Records & Compliance

Fayetteville Technical Community College; Fayetteville (NC); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Property and Casualty Insurance

Cancer – Intensive Care or Critical

Employee Assistance Program

Flexible Spending

Job summary

Fayetteville Technical Community College is seeking a qualified Assistant Registrar to assist in planning, organizing, and supervising the College’s registration and student records services, ensuring accurate data management and institutional compliance. The role focuses on supporting student success through collaborative service across divisions.

The ideal candidate will bring higher education records experience, meticulous attention to detail, and a collaborative mindset, with a track record

Qualifications

• Bachelor’s degree in Business Administration, Records Management, or related field; or equivalent.
• Three years of experience in Registrar’s Office or Higher Education with student records and large-scale databases.
• Strong attention to detail and high accuracy in data management.
• Knowledge of rules, regulations, and laws regarding student records.
• Experience managing multiple projects in a rapidly changing environment.
• Proven ability to exercise tact, diplomacy, and conflict resolution skills.

Responsibilities

• Manage daily operations of the registration and records office.
• Supervise Enrollment Services Technician; interview, hire, train, and evaluate staff.
• Collaborate with Academic Deans, Financial Aid, and other offices for reports and resolutions.
• Maintain accuracy, security, and FERPA compliance of student records.
• Train staff on Ellucian SIS products and create manuals for new training modules.
• Assist with graduation processes and timely reporting to agencies.
• Respond to student questions and resolve complaints.

Skills

Attention to detail

Data management

Project management

FERPA knowledge

Diplomacy

Education

Bachelor’s degree in Business Administration, Records Management, or related field

Master’s Degree preferred

Tools

Ellucian Banner

Colleague SIS

Job description

Fayetteville Technical Community College is seeking a qualified Assistant Registrar to assist in planning, organizing, and supervising the College’s registration and student records services, ensuring accurate data management and institutional compliance. The role focuses on supporting student success through collaborative service across divisions.

The ideal candidate will bring higher education records experience, meticulous attention to detail, and a collaborative mindset, with a track record