Administrative Support Specialist II

Faybiz; Fayetteville (NC); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

NC State Health Plan

NC State Retirement Plan

Paid Holidays

Educational Benefits

Longevity

Job summary

Fayetteville Technical Community College seeks a Secretary II for Career & Community Enrichment. The role performs complex clerical duties, maintains records, assists with research and data analysis, and provides information to students, faculty, and staff.

This journey level class handles duties from typing and scheduling to payroll support, event coordination, and preparing materials for courses and programs.

Qualifications

• Excellent computer skills are required.
• Evidence of flexible work experiences and willingness to change.
• Open-minded, fair, and able to see multiple perspectives.
• Willingness to take risks and accept responsibility for growth.

Responsibilities

• Providing students and general public with educational information, providing course/program information and college policies.
• Typing, processing, and proofreading a variety of reports, letters, memos, and statistical charts; type from rough draft.
• Performing routine and complex general clerical work including filing, scheduling appointments, duplication, and processing of information, including statistical analyses of a variety of research topics.
• Researching complex problems and discrepancies in records, applications, transcripts, and institutional web pages.
• Working with other departments to coordinate events, programs, and schedules; assist in the coordination of appointments, meetings, conferences, and data collection efforts.
• Responding to complaints and requests for information regarding College and department policies, rules, procedures and web pages.
• Operating a variety of standard office and classroom equipment including computers, scanners, printers, copier equipment, audiovisual technology such as smart boards, document cameras, projectors and tablets.
• Corresponding and distributing information and files using the College’s networking system.
• Assisting with registration and other customer service activities at centers and other off-campus and on-campus locations.
• Verifying time sheets and processing monthly payroll.
• Preparing required documentation for continued education courses to include: contracts, professional service agreements, work orders, audio-visual requests, room requests, and purchase orders for supplies, equipment and textbooks.
• Creating and preparing marketing materials such as brochures, flyers, handouts, and institutional web pages that are consistent with the College image and branding.
• Preparing class registration materials for records and registration office to include cover sheet, data forms and group receipts.
• Assisting in preparing and maintaining special reports and budget information for internal and external groups, agencies, and organizations.

Skills

Computer skills

Flexibility

Change readiness

Open-minded

Fairness

Perspective-taking

Risk-taking

Accountability

Job description

Fayetteville Technical Community College seeks a Secretary II for Career & Community Enrichment. The role performs complex clerical duties, maintains records, assists with research and data analysis, and provides information to students, faculty, and staff.

This journey level class handles duties from typing and scheduling to payroll support, event coordination, and preparing materials for courses and programs.