Assistant Registrar (Curriculum)

Fayetteville Technical Community College; Fayetteville (NC); On-site; USD 55,000 - 67,000; Full time

Benefits offered by this job

Property and Casualty Insurance

Cancer – Intensive Care or Critical

Employee Assistance Program

Flexible Spending

Job summary

Fayetteville Technical Community College is seeking a qualified Assistant Registrar to assist in planning, organizing, and supervising the College’s registration and student records services, ensuring accurate data management and institutional compliance. The role focuses on supporting student success through collaborative service across divisions.

The ideal candidate will bring higher education records experience, meticulous attention to detail, and a collaborative mindset, with a track record

Qualifications

• Bachelor’s degree in Business Administration, Records Management, or related field; or equivalent.
• Three years of experience in Registrar’s Office or Higher Education with student records and large-scale databases.
• Strong attention to detail and high accuracy in data management.
• Knowledge of rules, regulations, and laws regarding student records.
• Experience managing multiple projects in a rapidly changing environment.
• Proven ability to exercise tact, diplomacy, and conflict resolution skills.

Responsibilities

• Manage daily operations of the registration and records office.
• Supervise Enrollment Services Technician; interview, hire, train, and evaluate staff.
• Collaborate with Academic Deans, Financial Aid, and other offices for reports and resolutions.
• Maintain accuracy, security, and FERPA compliance of student records.
• Train staff on Ellucian SIS products and create manuals for new training modules.
• Assist with graduation processes and timely reporting to agencies.
• Respond to student questions and resolve complaints.

Skills

Attention to detail

Data management

Project management

FERPA knowledge

Diplomacy

Education

Bachelor’s degree in Business Administration, Records Management, or related field

Master’s Degree preferred

Tools

Ellucian Banner

Colleague SIS

Job description

Screening of applications will begin immediately. NOTE: All applicants under consideration for employment at Fayetteville Technical Community College (FTCC) will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied. Three (3) Professional References Are Required.

“ Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension.”

Candidate(s) recommended for hire are subject to a criminal background check.

Position Information

Position Title

Announcement Summary

Fayetteville Technical Community College is seeking qualified applicants for this full-time position. The Assistant Registrar will assist in the planning, organizing, and supervision of the College’s registration and student records services; actively participate in registration activities with faculty, staff, and other College divisions and departments; and perform a variety of technical tasks relative to registration. To organize and direct functional operations within the department. The Assistant Registrar supports the leadership and daily operations in the Office of Registration and Records, with primary responsibility for student records, registration processes, and academic data integrity. This role serves as a key partner in ensuring accurate, efficient, and student-centered services that support academic success and institutional compliance.

The ideal candidate brings experience in higher education records and registration, exceptional attention to detail, and a collaborative mindset. This person is also a thoughtful change leader – someone who can improve systems and processes while keeping student success, service, and equity at the center of decision-making.

Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences and a willingness to change; be open-minded, fair, and possess the ability to see multiple perspectives; be willing to take and manage risks and accept responsibility for professional and personal growth.

We offer a valuable benefits package that includes the following:

Essential Duties—

Duties may include, but are not limited to, the following:

• Manage all daily operations of the registration and records office, including enrollment, registration, grading, reports, transcripts, record maintenance, and graduation related activities.
• Supervise the daily activities of the Enrollment Services Technician; assist in interviewing and hiring; train new employees; assign and review work; evaluate job performance; and plan staffing needs
• Work with Academic Deans, Student Success and Advising, the Business office, Financial Aid, and other entities to provide reports, collaborate, and research resolutions of issues.
• Maintain and ensure the highest standards of accuracy, security, and privacy of student and alumni records, and ensure compliance with the FERPA (Family Educational Rights and Privacy Act).
• Trains faculty and staff to adhere to FERPA policies at all times.
• Ensure complete accuracy and maintenance of student records by:
• Monitoring the quality of information (grades, registration, etc.) recorded
• Managing the graduation process, including applications for graduation, the final audit of student records, and approval for degree, diploma, and certificate conferrals.
• Collect, analyze, and interpret institutional data on enrollment trends, student success, retention and outcomes.
• Assist Senior Registrar with preparing and submitting accurate and timely reports to federal and state agencies.
• Monitor operations, activities, and software updates of records and registration functions; responds to recommended improvements and modifications.
• Stay informed of current state and federal regulations regarding student records.
• Provide necessary maintenance, documentation, training, and leadership to staff and faculty on Ellucian Student Information Products (Banner, Colleague, etc.).
• Establish ongoing training and staff development to include creating manuals of all new training modules for all state supported software platforms utilized by the Registration and Records department.
• Answer questions and provide information to students and the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Serving on college committees and working on special projects as needed.
• Assist Senior Registrar with implementation of policies and procedures within the Registrar’s Office and participate in annual unit goals and objectives.
• Perform related duties as assigned.

Minimum Qualifications

• A Bachelor’s degree from an accredited college in Business Administration, Records Management, or a closely related field; or equivalent.
• Three years of increasingly responsible experience in Registrar’s Office or Higher Education. Experience working with student records and large-scale databases.
• Has a strong attention to detail with a high level of accuracy in data management.
• Knowledge of rules, regulations, and laws regarding student records.
• Experience managing multiple projects within a rapidly changing environment.
• Proven ability to exercise tact, diplomacy, and conflict resolution skills.

Preferred Requirements

Master’s Degree from an accredited college in Business Administration, Records Management, or a closely related field; or equivalent.

Full or Part Time

Full or Part Time Full Time

College Pay Scale

College Pay Scale Minimum starting salary $60,809 annually.

Number of Months

Number of Months 12

Employee Benefits

• Property and Casualty Insurance
• Cancer – Intensive Care or Critical Care
• Employee Assistance Program
• Flexible Spending

Posting Number

Posting Number S97-26

EEO Statement

The Fayetteville Technical Community College is an Equal Opportunity Educational Institution/Employer.

Close Date

Close Date 09/24/2026

Open Until Filled No

Open Until Filled No

Special Instructions to Applicants

Screening of applications will begin immediately. NOTE : All applicants under consideration for employment at Fayetteville Technical Community College ( FTCC ) will be required to complete a consent form that allows FTCC to conduct a criminal background check on your behalf so that you may be considered further for the position for which you have applied. Three (3) Professional References Are Required.

“ Please note, Fayetteville Technical Community College will not support an application for a new work visa, such as an H-1B, and will not sponsor the STEM OPT extension.”

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • FTCC Website
  • Indeed
  • NCCCS System Office
  • HigherEdJobs
  • Social Media
  • Glassdoor
  • Internal Email
  • Word of Mouth
  • USJoblink
  • Other