Assistant Registrar (Curriculum)

Faybiz; Fayetteville (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Fayetteville Technical Community College is seeking an experienced Assistant Registrar to assist in planning, organizing, and supervising the college's registration and student records services. You will participate in registration activities with faculty and staff and handle technical tasks related to registration.

The role emphasizes leadership in the Office of Registration and Records, ensuring data integrity, compliance with FERPA, and collaboration across college divisions to support

Qualifications

• Experience in higher education records and registration processes is required.
• Strong numerical and data integrity skills.
• Excellent computer skills and ability to work with multiple systems.
• Ability to train staff and supervise others.

Responsibilities

• Manage daily operations of the registration and records office (enrollment, transcripts, graduation).
• Supervise Enrollment Services Technician; assist in hiring and training.
• Collaborate with Deans, Financial Aid, and other offices to resolve issues and produce reports.
• Maintain accuracy, security, and FERPA compliance of student records.
• Provide staff training on FERPA policies and system usage.
• Prepare and submit accurate records and data reports to relevant agencies.

Skills

Attention to detail

Collaboration

Change leadership

Policy compliance

Tools

Ellucian Banner

Colleague

Job description

Fayetteville Technical Community College is seeking qualified applicants for this full-time position. The Assistant Registrar will assist in the planning, organizing, and supervision of the College's registration and student records services; actively participate in registration activities with faculty, staff, and other College divisions and departments; and perform a variety of technical tasks relative to registration. To organize and direct functional operations within the department.

The Assistant Registrar supports the leadership and daily operations in the Office of Registration and Records, with primary responsibility for student records, registration processes, and academic data integrity. This role serves as a key partner in ensuring accurate, efficient, and student-centered services that support academic success and institutional compliance.

The ideal candidate brings experience in higher education records and registration, exceptional attention to detail, and a collaborative mindset. This person is also a thoughtful change leader - someone who can improve systems and processes while keeping student success, service, and equity at the center of decision-making.

Qualified candidates will possess excellent computer skills, demonstrate evidence of flexible work experiences and a willingness to change; be open-minded, fair, and possess the ability to see multiple perspectives; be willing to take and manage risks and accept responsibility for professional and personal growth.

We offer a valuable benefits package that includes the following:

NC State Health Plan

NC State Retirement Plan

Paid Holidays

Educational Benefits

Longevity

Essential Duties- Duties may include, but are not limited to, the following:

• Manage all daily operations of the registration and records office, including enrollment, registration, grading, reports, transcripts, record maintenance, and graduation related activities.
• Supervise the daily activities of the Enrollment Services Technician; assist in interviewing and hiring; train new employees; assign and review work; evaluate job performance; and plan staffing needs
• Work with Academic Deans, Student Success and Advising, the Business office, Financial Aid, and other entities to provide reports, collaborate, and research resolutions of issues.
• Maintain and ensure the highest standards of accuracy, security, and privacy of student and alumni records, and ensure compliance with the FERPA (Family Educational Rights and Privacy Act).
• Trains faculty and staff to adhere to FERPA policies at all times.
• Ensure complete accuracy and maintenance of student records by:
• Monitoring the quality of information (grades, registration, etc.) recorded
• Managing the graduation process, including applications for graduation, the final audit of student records, and approval for degree, diploma, and certificate conferrals.
• Collect, analyze, and interpret institutional data on enrollment trends, student success, retention and outcomes.
• Assist Senior Registrar with preparing and submitting accurate and timely reports to federal and state agencies.
• Monitor operations, activities, and software updates of records and registration functions; responds to recommended improvements and modifications.
• Stay informed of current state and federal regulations regarding student records.
• Provide necessary maintenance, documentation, training, and leadership to staff and faculty on Ellucian Student Information Products (Banner, Colleague, etc.).
• Establish ongoing training and staff development to include creating manuals of all new training modules for all state supported software platforms utilized by the Registration and Records department.
• Answer questions and provide information to students and the public; investigate complaints and recommend corrective action as necessary to resolve complaints.
• Serving on college committees and working on special projects as needed.
• Assist Senior Registrar with implementation of policies and procedures within the Registrar's Office and participate in annual unit goals and objectives.