Assistant Property Manager - Vera Haile Senior

Mercy Housing; San Francisco (CA); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Healthcare plans

PTO 15 days

12 holidays + 2 floating holidays

403b + match

Early close Fridays

Early close before holidays

Paid Time off Christmas–New Year

Paid Volunteer Time

Paid Parental Leave and CaregiverLeave

Paid Life Insurance

Employee Assistance Plan

Basic Dental

Pet Insurance options

Job summary

Mercy Housing in San Francisco is seeking an Assistant Property Manager to assist the Property Manager with day-to-day property operations on-site. You will support resident services, lease processing, and coordination with front desk and maintenance teams to engage residents and manage events.

The ideal candidate has HUD and Tax Credit knowledge, strong customer service skills, and experience with resident ledgers.

Qualifications

• High School Diploma or equivalent.
• 1 year of administrative, office, accounting, or customer service experience.
• Knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.
• Mandarin/English bilingual preferred.

Responsibilities

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Skills

Customer service

Resident relations

Data entry

Education

High School Diploma

Job description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

This is an on-site position. Vera Haile Senior is an affordable housing apartment community in San Francisco.

Pay: $28.63-$32.00/hour, dependent on experience.

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.
• Mandarin/English Bilingual preferred.

Knowledge And Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

This is a brief description of the position.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.