Assistant Property Manager - Casa Amparo

Mercy Housing; Los Angeles (CA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

Dental and vision

PTO 15 days

Holidays 12 + 2 floating

403b + match

Paid time off Christmas to New Year

Volunteer time

Parental Leave

Life Insurance

Employee Assistance Plan

Dental basic

Pet Insurance options

Job summary

Mercy Housing in Los Angeles, CA seeks an Assistant Property Manager to support the Property Manager in daily operations. This on-site role requires HUD and Tax Credit experience, with strong resident service focus and coordination with Front Desk and Maintenance teams.

You will assist with the leasing process from application to move-in, handle resident data, and may work after hours to meet property needs. Mercy Housing offers comprehensive benefits and growth opportunities.

Qualifications

• High School Diploma or equivalent.
• One year of administrative, office, accounting, or customer service experience.
• Knowledge of HUD and Tax Credit housing laws is preferred.
• Knowledge of real estate property management applications.

Responsibilities

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from application to move-in.
• Responds to customer service requests.
• May work outside normal business hours to respond to property needs.

Skills

Customer service

Administrative experience

Data entry

HUD/Tax Credit experience

Property management knowledge

Communication skills

Education

High School Diploma or equivalent

Tools

Property management software

Job description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

This is an on-site position.

Pay: $24-25 hour, dependent on experience.

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge And Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

This is a brief description of the position.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.