Assistant Property Manager - The Cascalote

Mercy Housing; Glendale (AZ); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Healthcare plans

Dental & Vision

15 days PTO

12 holidays + 2 floating

403b + match

Early close Fridays

Early close before holidays

Paid time off between Christmas and NY

Paid Volunteer Time

Parental & caregiver leave

Life Insurance

Employee Assistance Plan

Basic dental

Pet Insurance options

Job summary

Mercy Housing in Glendale, AZ is seeking an Assistant Property Manager to support daily property operations, coordinate leasing, and serve residents with care. The role emphasizes HUD and Tax Credit knowledge and active engagement with front desk and maintenance teams to ensure smooth occupancy and resident satisfaction.

The position is on-site at The Cascalote, featuring a comprehensive benefits package and opportunities for growth within a mission-driven affordable housing organization.

Qualifications

• High School Diploma or equivalent.
• One year of administrative, office, accounting, or customer service experience preferred.
• Knowledge of local and federal housing laws and regulations.
• Experience with property management software is a plus.

Responsibilities

• Enter data in resident accounts receivable ledgers.
• Assist with resident records documentation.
• Collect rent and other income, make deposits and forwards receipts.
• Assist with leasing from initial application to move-in.
• Respond to customer service requests.
• May work outside normal business hours to respond to property needs.

Skills

Customer service

Data entry

Rent collection

Leasing processes

Regulatory compliance

Education

High School Diploma or equivalent

Tools

Property management software

Job description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

This is an on-site position. The Cascalote is an affordable housing apartment community in Glendale, AZ.

Pay:

$20-$22/hour, dependent on experience.

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge And Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.