Assistant Property Manager: Resident Experience & Compliance

Fairstead; Dothan (AL); On-site; USD 43,000 - 68,000; Full time

Benefits offered by this job

Medical Insurance

Vision Plans

401(k) Retirement Plan

12 Holidays

PTO

Sick days

Life Insurance

FSA

Pet Insurance

Disability Insurance

Discounts

Employee Discounts

Job summary

Fairstead is seeking an Assistant Property Manager to support daily property operations, including administrative, financial, and resident relations tasks. This role requires coordinating with maintenance teams, ensuring HUD compliance, and maintaining high resident satisfaction.

The candidate should have strong communication skills and experience with Yardi/RealPage. Fairstead offers a comprehensive benefits package, a collaborative work environment, and opportunities for growth within a

Qualifications

• Two years of affordable housing leasing or property management experience.
• Knowledge of local residential market.
• Experience with EIV, Yardi and RealPage.
• Proficient in Microsoft Office Suite.
• Strong written and verbal communication and customer service.

Responsibilities

• Assist Property Manager to ensure HUD 4350.3 compliance.
• Implement intervention strategies for tenants who are non-compliant with lease requirements.
• Prepare property for REAC/EHS/MOR/LIHTC reviews and recertifications.
• Document lease violations and coordinate evictions.
• Promote resident satisfaction and retention by responding to questions and requests promptly.
• Ensure maintenance team responds to resident service requests and follow-ups.
• Assist tenants with requests, questions, and issues.
• Notify staff of move ins/outs and emergencies.
• Provide courteous, professional service to residents and visitors.
• Oversee rent payments, postings, and deposits daily.

Skills

2+ years exp

Local market knowledge

Tools

Yardi

RealPage

MS Office

Job description

Fairstead is seeking an Assistant Property Manager to support daily property operations, including administrative, financial, and resident relations tasks. This role requires coordinating with maintenance teams, ensuring HUD compliance, and maintaining high resident satisfaction.

The candidate should have strong communication skills and experience with Yardi/RealPage. Fairstead offers a comprehensive benefits package, a collaborative work environment, and opportunities for growth within a