Assistant Property Manager (Entwine)

WinnCompanies; Washington (District of Columbia); On-site; USD 34,000 - 37,000; Full time

Job summary

WinnCompanies is seeking an Assistant Property Manager for Entwine Apartments, a 129-unit multifamily community in Washington, DC. You will support the Property Manager with leasing, resident relations, rent collections, accounts payable/receivable, and property administration.

The role requires LIHTC experience and proficiency with Microsoft Office and property management software. This position offers growth in the multifamily housing sector and a Monday–Friday schedule.

Qualifications

• High school diploma or GED equivalent.
• Up to 1 year of experience in property management, leasing, customer service, administrative support, or a related field.
• Up to 1 year of supervisory, team lead, leadership, or mentoring experience.
• At least 1 year of experience with LIHTC.
• Proficiency with Microsoft Office and web-based business applications.

Responsibilities

• Support the day-to-day operations of a multifamily residential community, ensuring excellent resident service and operational efficiency.
• Assist with leasing activities, including apartment tours, application processing, recertifications, and lease renewals.
• Monitor rent collections, post payments, enforce collection policies, and assist with delinquency management.
• Respond to resident concerns and help maintain positive resident relations and customer satisfaction.
• Prepare financial reports, resident correspondence, recertification notices, and other property documentation.
• Process purchase orders, invoices, and accounts payable transactions.
• Assist with property operations, financial administration, and occupancy-related activities.
• Serve as acting Property Manager in the Manager's absence, as needed.
• Answer phones, greet visitors, and provide general administrative support, including filing.
• Monitor and respond to property emails and inquiries.
• Assist with resident recertifications and support accounts payable processes.

Skills

Customer service

Communication

Organizational skills

LIHTC experience

Microsoft Office

Education

Associate's degree

High school diploma or GED

Tools

Microsoft Office

Yardi

RealPage

Job description

About the Opportunity

WinnCompaniesis seeking an Assistant Property Manager to join our team at Entwine Apartments, a 129-unit multifamily residential community located in Washington, DC.

In this role, you will support the Property Manager in the day-to-day property management operations of the community, includingleasing, resident relations, rent collections, accounts payable, accounts receivable, and property administration. This is an excellent opportunity for someone looking to build a career inmultifamily housing and property management.

Please note that the pay range for this position is $25.00 - $27.00 per hour, depending on experience. Additionally, the selected candidate will typically work: Monday through Friday, from 8:00 AM to 5:30 PM.

Responsibilities

• Support the day-to-day operations of a multifamily residential community, ensuring excellent resident service and operational efficiency.
• Assistwith leasing activities, including apartment tours, application processing, recertifications, and lease renewals.
• Monitor rent collections, post payments, enforce collection policies, andassistwith delinquency management.
• Respond to resident concerns and helpmaintainpositive resident relations and customer satisfaction.
• Prepare financial reports, resident correspondence, recertification notices, and other property documentation.
• Processpurchaseorders, invoices, and accounts payable transactions.
• Assistwith property operations, financial administration, and occupancy-related activities.
• Serve asactingProperty Manager in the Manager's absence, as needed.
• Answer phones, greet visitors, and provide general administrative support, including filing.
• Monitor and respond to property emails and inquiries.
• Assist with resident recertifications and support accounts payable processes.

Requirements

• High school diploma or GED equivalent.
• Up to 1 year of experience in property management, leasing, customer service, administrative support, ora relatedfield.
• Up to 1 year of supervisory,team lead,leadership, or mentoring experience.
• At least 1 year of experience with Low Income Housing Tax Credit (LIHTC).
• Proficiencywith Microsoft Office and web-based business applications.
• Strong customer service, communication, and organizational skills.
• Attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Willingness to learn and grow within the property management industry.
• Ability to work effectively with diverse residents, colleagues, and vendors.

Preferred Qualifications

• Associate's degree.
• Experience with Yardi, RealPage, or other property management software.
• Experience in multifamily housing, affordable housing, LIHTC, HUD, or Section 8 environments.
• Knowledge of leasing, resident retention, and property operations.