Assistant Property Manager - El Monte Veterans Village

Mercy Housing; El Monte (CA); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Healthcare plans

Dental and vision coverage

15 days of PTO + 12 holidays + 2 float

403b + match

3 paid hours Fridays (early close)

Paid time off between Christmas and NY

Job summary

Mercy Housing is seeking an Assistant Property Manager for an on-site role at El Monte Veterans, an affordable housing community in El Monte, CA. The position supports the Property Manager in daily operations, with emphasis on HUD and Tax Credit compliance and resident service.

You will collaborate with front desk and maintenance teams, coordinate resident events, and contribute to leasing and financial record-keeping. This role requires customer service excellence and schedule flexibility.

Qualifications

• High School Diploma or equivalent.
• Preferred: 1 year admin, office, accounting, or customer service experience.
• Knowledge of property management regulations.

Responsibilities

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Skills

Customer service

Data entry

Regulatory compliance

Education

High School Diploma or equivalent

Tools

Real estate PM software

Job description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do, from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience are essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

This is an on-site position. El Monte Veterans is an affordable housing apartment community in El Monte.

Pay

$23.45-$25.45/hour, dependent on experience.

Benefits

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Volunteer Time
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Enters data in resident accounts receivable ledgers.
• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge And Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.