Assistant Property Manager

Pantzer Property Management; Reston (VA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

FSA/HSA

401(k) with Company Match

Paid Time Off

Paid Holidays

Housing Discount

Bonus Opportunities

Job summary

Pantzer Property Management is seeking an Assistant Property Manager for The Point at Rise in Reston, VA. You will support daily property operations, coordinate with the onsite team, and help drive occupancy and service quality.

This role emphasizes resident relations and financial reporting in a Class A community. The candidate should have 1–2 years of assistant PM experience, a valid driver’s license, and strong English communication skills.

Qualifications

• Must read and communicate effectively in English, both verbally and in writing.
• Strong people skills and a service orientation for residents.
• Minimum 1–2 years of experience as an Assistant Property Manager.
• Knowledge of multi-family financial processes.

Responsibilities

• Assist the Property Manager with day-to-day property operations.
• Guide onsite team including leasing and maintenance staff.
• Support leasing targets, occupancy, and retention objectives.
• Prepare resident correspondence on rents and compliance matters.
• Maintain resident relationships through proactive communication and events.
• Prepare regular financial reports and statements.
• Monitor resident accounts in coordination with the Property Manager.
• Support leasing processes and supplier coordination.
• Monitor market trends and promotions for competitive positioning.

Skills

Effective communication

People skills

Leadership

Team collaboration

Reading and writing in English

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Property management software

Job description

Current job opportunities are posted here as they become available.

Assistant Property Manager - The Point at Rise

Location: 11830 Sunrise Valley Dr, Reston, VA 20191

At Pantzer, we believe in supporting professional growth, channeling expertise into action, and creating purpose and value in our communities on every level. An award-winning company with a solid history of success; we are seeking individuals who want to join us as we grow and expand our mission of delivering exceptional residential experiences.

Primary Responsibilities for the Assistant Property Manager:

• Assist the Property Manager on the day-to-day operations of the property while providing guidance to an onsite team consisting of an assistant property manager, leasing consultant, maintenance supervisor, maintenance technician and floating maintenance technician.
• Working closely with Property Manager and onsite leasing team to achieve leasing, marketing, and operational targets while focusing on occupancy and retention objectives
• Working closely with the management and maintenance teams to provide top quality service to residents
• Preparing resident correspondence related to rents and community compliance matters
• Cultivating and maintaining strong resident relationships through regular communication, ongoing outreach events, and effective problem-solving
• Preparing regular financial reports and account statements
• Working closely with the Property Manager to monitor the status of resident accounts
• Working closely with the leasing team to ensure an accurate and effective leasing process
• Monitoring and strategically evaluating current market trends with a focus on competitor performance and promotions

The Property

Class A Property

306 Units

Built in 2021

Convenient location close to major highways

Dedicated onsite management and maintenance

What We’re Looking for in an Assistant Property Manager Candidate:

• Valid driver's license required
• Must be able to read and communicate effectively in English, both verbally and in writing
• Great people skills and a desire to provide residents an exceptional residential experience through superior in-person service and quality property management
• High school or GED equivalent
• Thoughtful leadership skills to foster a supportive and productive onsite team environment
• A minimum of 1 to 2 years of experience as an Assistant Property Manager in property management
• A strong working knowledge of multi-family financial processes
• Experience with working in various digital platforms including Microsoft Office Suite and various industry-related software platforms.
• Knowledge of relevant local, state, and federal legislation and regulations
• Ability to maintain a “can do” attitude to ensure the property’s success
• Successful completion of required background and drug screening prior to start of employment

What We Offer:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
• Health Care and Dependent Care FSA and HSA
• 401(k) with Company Match after 2 months of service
• Generous Paid Time off. 17 PTO days, 2 Floating Holidays and 7 Company Paid Holidays. Additional PTO accrued with tenure
• Paid Parental and Maternity Leave
• Critical Illness, Accident and Hospital Indemnity
• EAP, Legal Plans, Pretax Commuter Benefit, All State Identity Theft Protection and Pet Insurance
• Onsite housing discount at the property, subject to unit availability
• Monthly lease and renewal commission and quarterly bonus