Assistant Property Manager

Appleton Corp.; Fitchburg (MA); On-site; USD 65,904,000 - 74,501,000; Part time

Job summary

Appleton Corporation in Fitchburg, MA is seeking a part-time Assistant Property Manager to support daily operations of LIHTC and Section 8 communities. You will greet residents and vendors, process applications, and help maintain files according to program rules.

Responsibilities include rent collections, reporting, and cross-training to cover Property Manager duties when needed. A strong customer service mindset and MS Office proficiency are essential.

Qualifications

• High school diploma or equivalent required.
• Knowledge of secretarial, bookkeeping and office procedures.
• Strong typing and basic computer skills required.

Responsibilities

• Assist Property Manager with day-to-day operations of four LIHTC and Section 8 communities.
• Interact with residents, answer phones, and handle administrative duties.
• Prepare property-related reports and rent rolls.
• Show apartments, process tenancy applications, and review rental paperwork.
• Maintain resident files in accordance with guidelines and Fair Housing rules.
• Assist with monthly rent collections and on-site software systems.
• Maintain property waitlists and coordinate maintenance requests.
• Attend staff meetings and support Resident Service Coordinator as needed.

Skills

Customer service

Typing

Interpersonal skills

Administrative support

Education

High school Diploma or equivalent

Tools

Microsoft Office

Job description

Assistant Property Manager

Fitchburg, MA, US

Salary Range: $23.00 To $26.00 Hourly

Appleton Corporation (subsidiary of The O’Connell Companies, Inc.) has been providing comprehensive & responsible property, facility, & asset management services since 1974 has an opening for a part-time Assistant Property Manager to work at our Fitchburg, MA location.

POSITION SUMMARY

Responsible for assisting the Property Manager with the day-to-day operations of four (4) LIHTC and Section 8 family communities. Responsibilities include, however, not limited to daily interaction with residents, heavy phone contact, administrative duties and assisting the property manager with maintaining resident files in accordance with program guidelines.

ESSENTIAL JOB FUNCTIONS

• Heavy customer service responsibilities to include; daily interaction with residents, heavy phone contact to include in-coming and out-going calls, greeting prospective resident and vendors.
• Working knowledge of Microsoft office and industry software to assist in preparations of property related reports.
• Assigned typing and administrative duties.
• Meet, greet, and interview prospective residents in a professional manner.
• Showing and leasing of apartments and processing applications for tenancy.
• Accept rental applications for review and approval within Fair Housing Guidelines.
• Provide new residents with orientation to the residential guidelines of the apartment community.
• Processing annual and interim certifications in conjunction with program guidelines.
• Knowledge of computer software systems to assist in preparing reports, rent rolls, resident receivables, certifications and re-certifications.
• Assist Property Manager with monthly rent collections and processing through the on-site software system. Assist with following up on delinquent rent.
• Coordinates and maintains resident files, in accordance with Appleton and Agency guidelines.
• Coordinates the recording and filing of Maintenance work request forms.
• Sorting and distribution of office mail and other miscellaneous office functions as required.
• Maintain and update property waitlist in accordance with all HUD< LIHTC and Agency guidelines.
• Adhere and always operate within all Fair Housing Guidelines.
• Attend staff meetings as required.
• Assist Resident Service Coordinator in planning resident functions, assist as functions when necessary.
• Consistent and reliable attendance.
• Always display a professional appearance and maintain a positive attitude.
• Required to be cross-trained for the Property Manager’s duties to assist in the absence of the Manager, but is not routinely responsible for these duties.
• Continuously work to insure the health and safety of residents, visitors, co-workers, vendors and self.

VALUES

• Provide a high level of service for both external and internal customers and clients
• Exhibit a spirit of teamwork

QUALIFICATIONS

• High school Diploma or equivalent.
• Knowledge of secretarial, bookkeeping and various office procedures.
• Strong typing skills and some personal computer knowledge.

Appleton Corporation an employee owned company, offers a competitive salary & excellent benefits including