Assistant Program Supervisor | Evening Shift Leader

Perseus House; Erie (Erie County); On-site; USD 21,000 - 30,000; Full time

Job summary

Perseus House seeks a dedicated Assistant Program Supervisor / Shift Leader to help manage a non-residential program. The role emphasizes strong leadership, clear communication, and ensuring a safe, supportive setting for clients and staff.

Responsibilities include overseeing daily operations, supervising shifts, guiding staff development, and coordinating services with partners. Must be able to document activities and maintain compliance with regulations while fostering an inclusive environment.

Qualifications

• Bachelor's degree preferred for Assistant Program Supervisor role; high school diploma or equivalent acceptable for Shift Leader.
• Experience in supervisory or leadership role within social services or community program.
• Strong interpersonal and communication skills.
• Ability to manage multiple priorities and work under pressure.
• Knowledge of non-residential program operations and relevant regulations.
• Demonstrated problem-solving and conflict resolution skills.

Responsibilities

• Assist the Program Supervisor in overseeing daily operations of the non-residential program.
• Facilitating groups, community service outings, transporting students and assisting with supervision of students.
• Lead and supervise staff and participants during assigned shifts, ensuring adherence to program policies and procedures.
• Provide guidance, support, and mentorship to team members to promote professional development.
• Monitor participant progress and address any issues or concerns promptly.
• Ensure a safe, respectful, and inclusive environment for all clients and staff.
• Maintain accurate documentation and reports related to program activities and participant records.
• Collaborate with team members and external partners to coordinate services and resources.
• Assist in planning and implementing program activities and community engagement initiatives.

Skills

Leadership

Communication

Group facilitation

Problem solving

Regulations

Education

Bachelor's degree preferred

High school diploma or equivalent

Job description

Perseus House seeks a dedicated Assistant Program Supervisor / Shift Leader to help manage a non-residential program. The role emphasizes strong leadership, clear communication, and ensuring a safe, supportive setting for clients and staff.

Responsibilities include overseeing daily operations, supervising shifts, guiding staff development, and coordinating services with partners. Must be able to document activities and maintain compliance with regulations while fostering an inclusive environment.