Residential Program Supervisor - Day Shift

Charles River Center; Needham (MA); On-site; USD 26,000 - 36,000; Full time

Job summary

Paycom - ATS is looking for an Assistant Program Director to help oversee daily operations in a group home setting in Needham, MA. You will supervise staff, support ISPs, coordinate schedules, and ensure compliance with health and safety standards.

You will train staff, manage case coordination, and collaborate with families and referral agencies to achieve individualized goals for residents. This role requires strong communication and organizational skills, plus a commitment to POSITIVE

Qualifications

• Two years of experience in a Direct Care position.
• 1 year of staff supervision is a plus.
• Valid driver’s license.
• First Aid/CPR certification (within first month).
• DDS Medication Administration Certificate (within first six months).
• Safety Care/Legal Certificate (within first six months).
• DPPC/Fire Safety/Human Rights/Universal Precautions Certificate (upon hire).
• New Hire Orientation, CORE Curriculum (within first three months).
• Knowledge of Positive Behavioral Supports is preferred.

Responsibilities

• Assist the Program Director in interviewing, hiring, orienting, training, supervising, and evaluating assigned staff per agency policies and procedures.
• Foster a team-oriented approach by setting clear expectations, providing feedback, maintaining regular communication, and offering support.
• Participate in the intake and orientation process for new individuals, contributing to case assignment decisions and support planning.
• Act as a resource for individuals, families, referral agencies, and residential staff, ensuring smooth coordination of services.
• Support the development and monitoring of program goals, evaluating service effectiveness and resource allocation.
• Maintain positive working relationships with internal and external stakeholders, ensuring satisfaction with program operations and individual performance.
• Implement and promote the use of Positive Behavioral Supports within the program.
• Develop community inclusion opportunities for individuals based on their interests, including employment, education, and recreational activities.
• Train and support staff in creating meaningful community experiences for individuals and ensure successful implementation.
• Implement behavioral support programs, including Positive Behavioral Supports with the assistance of assigned clinical staff.
• Ensure healthcare needs are met through the coordination of medical/clinical appointments and all necessary follow up with the assistance of assigned nursing staff.
• Assist with financial needs and benefits such as SSI, SSDI, Medicaid, and Medicare as needed.
• Maintain accurate and up-to-date case records and ensure compliance with agency policies on documentation and quality assessment.
• Assist individuals with personal care needs, including wheelchair transfers.
• Organize staff schedules, meal plans, activities/chores and other daily operations to ensure adequate staffing coverage.
• Implement and train staff in health and safety policies, reporting concerns to the Program Director.

Skills

Interpersonal Skills

Teamwork

Dependability

Communication

Planning & Organization

Responsibility

Attendance

Initiative

Management

Data Collection

Tools

Microsoft Office

Job description

Paycom - ATS is looking for an Assistant Program Director to help oversee daily operations in a group home setting in Needham, MA. You will supervise staff, support ISPs, coordinate schedules, and ensure compliance with health and safety standards.

You will train staff, manage case coordination, and collaborate with families and referral agencies to achieve individualized goals for residents. This role requires strong communication and organizational skills, plus a commitment to POSITIVE