Assistant Program Supervisor - Center Operations & Impact

Crossroads; Greenville (PA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical Insurance

PTO

401K with match

Continuing Education Allowance

Life Insurance

Disability Insurance

Maternity/Paternity Leave

Mental Health Day

Calm subscription

Job summary

Crossroads Treatment Centers is seeking an Assistant Program Supervisor to support center operations in Greenville. You will supervise staff, assist with onboarding, and ensure adherence to policies while maintaining a patient‑centered environment.

The role emphasizes coordination with the Program Supervisor, handling front desk duties, patient insurance discussions, and staffing evaluations to ensure high quality MAT services and regulatory compliance.

Qualifications

• Preference given to candidates with supervisory experience in an Office Based Opioid Treatment program.
• Experience working with individuals with substance use disorders or mental health.

Responsibilities

• Creates and fosters an environment that supports Crossroads Mission and Inspire Culture.
• Supports and reinforces Crossroads policies and procedures.
• Assists Program Supervisor with interviews for open positions and onboarding of new staff.
• Monitors team performance and compliance and assists with staff training.
• Schedules and approves timecards; handles front office duties including check-in/out and vitals.
• Maintains patient insurance information and communicates insurance concerns.
• Ordering and maintaining supplies; escalates staffing needs to Program Supervisor.

Skills

Supervisory experience

Office-Based OUD experience

Education

High school diploma or GED

Job description

Crossroads Treatment Centers is seeking an Assistant Program Supervisor to support center operations in Greenville. You will supervise staff, assist with onboarding, and ensure adherence to policies while maintaining a patient‑centered environment.

The role emphasizes coordination with the Program Supervisor, handling front desk duties, patient insurance discussions, and staffing evaluations to ensure high quality MAT services and regulatory compliance.