Assistant Practice Manager: Lead Patient Care & Operations

Affinity Eye Care; Denver (CO); Hybrid; USD 29,000 - 36,000; Full time

Benefits offered by this job

401(k) with company match

Medical, dental, vision, life, STD, &

Job summary

Affinity Eye Care in Denver, CO is seeking an Assistant Practice Manager to support the Practice Manager, manage daily operations, patient flow, and service execution on site. This hands-on role develops leadership capability and readiness for expanded responsibilities while ensuring excellent patient experiences.

The position emphasizes learning across practice functions, coordinating optical sales and care, and maintaining smooth daily routines to support a high-performing team.

Qualifications

• 1–2 years of leadership, lead, supervisory, or management experience preferred.
• Optical, optometric, healthcare, retail, hospitality, or comparable service/operations experience required.
• Strong communication, organization, collaboration, and follow-up in a fast-paced patient care environment.
• Ability and willingness to learn and function across multiple practice positions to support patient care, team coverage, and operational execution.

Responsibilities

• Support the Practice Manager with daily operations, patient flow, team coordination, service execution.
• Work actively on the practice floor and assist across practice functions to support patient care, staffing gaps, and operational execution.
• Learn and support key practice roles, including patient care coordination, optical sales and service, technician/clinical support, patient handoffs, and opening/closing routines.
• Support assigned areas of responsibility based on practice needs, such as front desk flow, optical floor support, and daily operational routines.
• Help communicate daily priorities, role expectations, service standards, and operational focus areas to team members.
• Partner with the Practice Manager and Optometrist to support exam flow, provider needs, patient handoffs, and team readiness.

Skills

Leadership experience

Customer service

Communication skills

Cross-position learning

Education

High school diploma

Job description

Affinity Eye Care in Denver, CO is seeking an Assistant Practice Manager to support the Practice Manager, manage daily operations, patient flow, and service execution on site. This hands-on role develops leadership capability and readiness for expanded responsibilities while ensuring excellent patient experiences.

The position emphasizes learning across practice functions, coordinating optical sales and care, and maintaining smooth daily routines to support a high-performing team.