Assistant Operations & Programs Specialist

EXOS; Carlsbad (CA); On-site; USD 94,558,000 - 100,289,000; Full time

Benefits offered by this job

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Part-time benefits available

Job summary

EXOS is hiring an Assistant Operations Manager to oversee day-to-day program operations, maintain knowledge of internal products, and drive updates across systems and vendors. You’ll support Client Services and Membership Services, identify issues, streamline processes, and coordinate with tenants and partners for enrolment and audits.

You will manage access systems and assist in global client vendor integration, balancing independent work with team collaboration in a dynamic wellness and

Qualifications

• Bachelor’s degree in Health and Wellness, Business, or related field.
• Minimum of two years of experience in corporate wellness, total population health or program management.
• Proficiency in program development, implementation and ongoing management.
• Ability to work both independently and as part of a team with innovation, collaboration and initiative.
• Detail oriented, able to work under pressure and prioritize multiple tasks.
• Limited travel (5-15%) required.
• Strong computer skills, including Microsoft Office and ability to quickly learn internal software systems.
• Excellent organizational and time-management skills.

Responsibilities

• Develop, coordinate, manage and maintain the day to day operations of all programs.
• Be responsible for maintaining knowledge on all internal products and programs, and implement updates into the program.
• Assist in the management and implementation of internal and external systems and vendors.
• Assist in the integration with the clients’ vendors as part of a global strategy.
• Manage and be the point of escalation for the Client Services Center and Membership Services Representative.
• Provide proactive identification of problems, inefficiencies and subsequent solution planning.
• Manage membership and security access system and all related business processes.
• Collaborate with tenant and partner POC's on enrolment and routine auditing projects.
• Other tasks as assigned.

Skills

Program development

Project management

Microsoft Office

Internal software systems

Time management

Education

Bachelor’s degree in Health and Wellness, Business, or related field

Tools

Microsoft Office

Job description

EXOS is hiring an Assistant Operations Manager to oversee day-to-day program operations, maintain knowledge of internal products, and drive updates across systems and vendors. You’ll support Client Services and Membership Services, identify issues, streamline processes, and coordinate with tenants and partners for enrolment and audits.

You will manage access systems and assist in global client vendor integration, balancing independent work with team collaboration in a dynamic wellness and