Community Experience & Recreation Manager

20 - EXOS Works, LLC; McLean (VA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Part-time benefits

Job summary

Exos is seeking a Community Experience Manager in McLean, VA to support a large corporate wellness program across multiple fitness centers. You will help with facilities, equipment, scheduling, programming, events and intramurals, coordinating with Exos and client leadership.

The role requires a Bachelor’s in a related field, AED/CPR, 2+ years of planning large-scale events, strong vendor management, and the ability to work evenings.

Qualifications

• Bachelor's degree in sport management or related discipline.
• AED/CPR and First Aid certification.
• 2+ years of planning intramural and recreational programs.
• Experience coordinating multiple vendors and partners.

Responsibilities

• Execute events, intramural and recreational programs with Exos and client teams.
• Collaborate with property management and partners on event delivery.
• Identify team members to support successful events.
• Analyze event success metrics and impact on wellness engagement.
• Build relationships with community stakeholders to foster tenant wellness events.
• Assist annual planning of programs and events.

Skills

Communication

Leadership

Interpersonal skills

Supervisory skills

Education

Bachelor's degree in Sport Management/Administration, Recreation, Business, or related discipline

Tools

Google Docs

Excel

CSI

Spectrum CRM

Job description

Job Summary: Our vision is to create a thriving culture of wellbeing that inspires people around the world to take care of themselves and each other. Building community is critical to the evolution of Service and Program expansion for our Exos Team supporting a large client. We bring to life Exos’ boldest ideas and biggest projects. We manage all aspects of services and programs to ensure they are implemented to their fullest potential. As a Community Experience Manager, you will work closely with the internal Exos Team and assist in daily operations for a large corporate health and wellness program that stems from multiple fitness centers. This includes facilities, management of equipment, scheduling, programming, event planning, and intramurals and recreation of/for the health and wellness program. This position will also provide set-up and breakdown of athletic games, ensuring that event venues meet specifications, and provide for the safety and welfare of event participants and guests. The hours of this position will vary based based on seasons, time of year, athletic games, community initiatives, and events. This role will help support the expanding Exos community programming as well as the growing needs of the client. Working closely with both Exos and the client's leadership, the Community Experience Manager will be responsible for the following:

Responsibilities:

• Work with the internal Exos team to bring events, intramural and recreational sports programs, and initiatives to life combining both fitness and amenity facets.
• Works closely with the client's property management team and other community partners to aid in the delivery of all aspects of planned events, including but not limited to: Food; Beverage, Entertainment, Wellness, Fitness, Facilities, and any other necessary factors.
• Be present at all engagements and work with Exos and the client's team to identify team members that can help contribute to successful delivery of events and offerings.
• Identify success metrics and provide analysis and insight into community events being offered and their effectiveness on the growth of the client's Wellness community.
• Build and grow relationships within the community and key stakeholders/wellness ambassadors to identify opportunities for direct tenant wellness events.
• Analyze the success of community initiatives and events and identify how they help attract new users, convert to active users, engage VIPs, contribute to a holistic approach to wellbeing.
• Reporting directly to a Senior Program Manager, the coordinator will assist in the annual planning of a comprehensive slate of intramural and recreational sports programs, community initiatives, and events.

Required Qualifications:

• Bachelor's Degree in Sport Management/Administration, Recreation, Business, or related discipline required.
• Red Cross certification in AED/CPR and First Aid.
• 2+ years of experience planning and executing intramural and recreational sports programs, wellness, and/or hospitality events and initiatives for large-scale communities.
• Experience working with various event vendors and partners.

Preferred Qualifications:

• Must have the ability to work evenings.
• Demonstrates success in increasing programming participation in both for-profit and not-for-profit environments.
• Scheduling flexibility to work occasional evenings and weekends to support programming.
• Successful track record managing sales, personal/small group training, operations, group programming, and customer service.
• Excellent communication-both written and oral, leadership, interpersonal, and supervisory skills.
• Ability to anticipate, manage, and solve operational issues on a regular, and daily, basis.
• Highly skilled in Google Docs, and Excel, as well as proven ability to work with different CRM systems (i.e., CSI, Spectrum).
• Outgoing personality.

Per pay transparency requirements, the compensation for this position ranges from $25 - $30/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs.

Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off.

Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).

WHO WE ARE

For nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond. Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development. We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.

We are an equal opportunity employer EXOS is proud to be an equal opportunity employer.

We are committed to creating an inclusive and welcoming workplace for all.

We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply.

Exos offers reasonable accommodations to job applicants with disabilities.

Learn more here: EEO is the Law EEO is the Law Supplement