Operations & Programs Lead (Wellness & Client Ops)

20 - EXOS Works, LLC; San Diego (CA); On-site; USD 70,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Other benefits for full-time employees

Part-time benefits

Job summary

EXOS Works, LLC in San Diego, CA seeks an Assistant Operations Manager to lead day-to-day operations of all programs, coordinate updates to internal products, and manage systems and vendors. You will work closely with clients and partners to ensure seamless enrollment and auditing processes.

The ideal candidate has a Bachelor’s degree in Health and Wellness, Business, or related field, at least two years in corporate wellness or program management, strong MS Office skills, and the ability to

Qualifications

• Bachelor’s degree in Health and Wellness, Business, or related field.
• Minimum of two years of experience in corporate wellness, total population health or program management.
• Proficiency in program development, implementation and ongoing management.
• Ability to work both independently and as part of a team with innovation, collaboration and initiative.

Responsibilities

• Develop, coordinate, manage and maintain the day to day operations of all programs.
• Be responsible for maintaining knowledge on all internal products and programs, and implement updates into the program.
• Assist in the management and implementation of internal and external systems and vendors.
• Assist in the integration with the clients’ vendors as part of a global strategy.
• Manage and be the point of escalation for the Client Services Center and Membership Services Representative.
• Provide proactive identification of problems, inefficiencies and subsequent solution planning.
• Manage membership and security access system and all related business processes.
• Collaborate with tenant and partner POC's on enrolment and routine auditing projects.

Skills

Program management

Team collaboration

Detail oriented

Time management

MS Office proficiency

Education

Bachelor’s degree in Health and Wellness, Business, or related field

Tools

Microsoft Office

Internal software systems

Job description

EXOS Works, LLC in San Diego, CA seeks an Assistant Operations Manager to lead day-to-day operations of all programs, coordinate updates to internal products, and manage systems and vendors. You will work closely with clients and partners to ensure seamless enrollment and auditing processes.

The ideal candidate has a Bachelor’s degree in Health and Wellness, Business, or related field, at least two years in corporate wellness or program management, strong MS Office skills, and the ability to