Assistant Operations Manager

EXOS; Carlsbad (CA); On-site; USD 94,558,000 - 100,289,000; Full time

Benefits offered by this job

Health insurance

Life and disability benefits

401(k) plan

Paid time off

Part-time benefits available

Job summary

EXOS is hiring an Assistant Operations Manager to oversee day-to-day program operations, maintain knowledge of internal products, and drive updates across systems and vendors. You’ll support Client Services and Membership Services, identify issues, streamline processes, and coordinate with tenants and partners for enrolment and audits.

You will manage access systems and assist in global client vendor integration, balancing independent work with team collaboration in a dynamic wellness and

Qualifications

• Bachelor’s degree in Health and Wellness, Business, or related field.
• Minimum of two years of experience in corporate wellness, total population health or program management.
• Proficiency in program development, implementation and ongoing management.
• Ability to work both independently and as part of a team with innovation, collaboration and initiative.
• Detail oriented, able to work under pressure and prioritize multiple tasks.
• Limited travel (5-15%) required.
• Strong computer skills, including Microsoft Office and ability to quickly learn internal software systems.
• Excellent organizational and time-management skills.

Responsibilities

• Develop, coordinate, manage and maintain the day to day operations of all programs.
• Be responsible for maintaining knowledge on all internal products and programs, and implement updates into the program.
• Assist in the management and implementation of internal and external systems and vendors.
• Assist in the integration with the clients’ vendors as part of a global strategy.
• Manage and be the point of escalation for the Client Services Center and Membership Services Representative.
• Provide proactive identification of problems, inefficiencies and subsequent solution planning.
• Manage membership and security access system and all related business processes.
• Collaborate with tenant and partner POC's on enrolment and routine auditing projects.
• Other tasks as assigned.

Skills

Program development

Project management

Microsoft Office

Internal software systems

Time management

Education

Bachelor’s degree in Health and Wellness, Business, or related field

Tools

Microsoft Office

Job description

Job Summary:Responsibilities:We're looking for an Assistant Operations Manger to join the Exos team! As our new Assistant Operations Manager, you will:Develop, coordinate, manage and maintain the day to day operations of all programsBe responsible for maintaining knowledge on all our internal products and programs, and being able to implement updates into the programAssist in the management and implementation of internal and external systems and vendorsAssist in the integration with the clients’ vendors as part of a global strategyManage and be the point of escalation for the Client Services Center and Membership Services RepresentativeProvide proactive identification of problems, inefficiencies and subsequent solution planningManage membership and security access system and all related business processesCollaborate with tenant and partner POC's on enrolment and routine auditing projectsDesire to be successful and work as part of a teamOther tasks as assignedQualifications:Bachelor’s degree in Health and Wellness, Business, or related fieldMinimum of two years of experience in corporate wellness, total population health or program management experienceProficiency in program development, implementation and ongoing managementAbility to work both independently and as part of a team with innovation, collaboration and initiativeDetail focused, able to work under pressure and prioritize multiple tasksLimited travel (5-15%) requiredStrong computer skills, including Microsoft Office and ability to quickly learn internal software systemsExcellent organizational and time-management skillsPer pay transparency requirements, the compensation for this position ranges from $33 - $35/hour. Minimum rates may vary based on local wage laws. Pay is dependent on factors including site location, specialty, certifications and work experience as well as other business needs. Exos offers a comprehensive benefits package for all full time employees (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Additionally, Exos offers a variety of part time benefits (subject to eligibility requirements).WHO WE AREFor nearly 30 years, Exos has been dedicated to getting people ready for the moments that matter by promoting a holistic approach to health. As an elite coaching company, Exos applies its evidence-based methodology to programming designed to unlock the potential in everyone from corporate employees, to elite athletes, military operators, and beyond.Simply put, we “get you ready” for the moments that matter — whether that’s striving to excel at work, or training for a major athletic event. How do we do it? Our employer solutions include fitness center management, on-site coaching and classes, and the Exos app, as well as immersive team-building experiences, executive coaching, and personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.We’ve never been the type to accept the status quo. We’re all about studying, learning, innovating, and making waves. And we feel that it’s our responsibility to help others because we know there’s a better way. That better way is Exos Readiness.We are an equal opportunity employerEXOS is proud to be an equal opportunity employer. We are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives and experiences and encourage people from underrepresented backgrounds to apply. Exos offers reasonable accommodations to job applicants with disabilities.Learn more here:EEO is the LawEEO is the Law Supplement