Assistant Operating Director — Mission-Driven Office Leader

Cornerstone Caregiving; Ogden, Northern (UT, KY); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving in Utah seeks an Assistant Operating Director to lead in-office staff, oversee scheduling and administrative, and share on-call responsibilities with other managers.

The role focuses on developing teams, supervising office operations, and ensuring client satisfaction while coordinating with Home Base and Operations leadership. Leadership, process oversight, and strong communication are essential.

Qualifications

• High school diploma or equivalent degree.
• Associates and/or Bachelor Degree; may substitute Degree requirement with a combination of education/experience; and minimum of two years’ experience as Administrator and/or managing sales, customer service, and human resources functions within an office setting
• Valid drivers license
• Valid state required proof of auto insurance

Responsibilities

• Manage Office Personnel: Oversee and support office managers to ensure effective performance, collaboration, and alignment with company standards.
• Liaison with Home Base: Serve as the primary point of contact for communication between the office and Home Base, including payroll notes, shift verification, and other operations updates.
• Client Management: Handle client escalations, conduct check-up calls, and complete quality visits to maintain excellent client experience and satisfaction.
• State Required Supervisory Visits: Ensure compliance with state standards as necessary.
• Shared On-call Duties: Participate in on-call rotation, responding to client, caregiver or operations needs after hours as needed.
• Backup for Client Assessments: Serve as a backup for client assessments when the Operations Director is unable to conduct the assessment

Skills

Leadership

Sales/Business Development

Autonomy

Tech-savvy

Entrepreneurial mindset

Recruitment/Hiring

Communication

Google Workspace

Education

High school diploma

Associates degree

Bachelor degree

Valid driver's license

Auto insurance

Tools

Google Workspace

Job description

Cornerstone Caregiving in Utah seeks an Assistant Operating Director to lead in-office staff, oversee scheduling and administrative, and share on-call responsibilities with other managers.

The role focuses on developing teams, supervising office operations, and ensuring client satisfaction while coordinating with Home Base and Operations leadership. Leadership, process oversight, and strong communication are essential.