Assistant Operating Director - Office Leadership & Ops

Cornerstone Caregiving; Jackson (TN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO: 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative and operational functions. You will share on-call duties and partner with the Operating Director to ensure high-quality care delivery.

The role requires a high school diploma or equivalent, with an associate or bachelor’s degree preferred, valid driver license and auto insurance. Travel limited; multiple responsibilities including payroll notes, shift verification,

Qualifications

• High school diploma or equivalent required.
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Responsibilities

• Manage Office Personnel: Oversee and support office managers to ensure effective performance, collaboration, and alignment with company standards.
• Liaison with Home Base: Serve as the primary point of contact for communication between the office and Home Base, including payroll notes, shift verification, and other operations updates.
• Client Management: Handle client escalations, conduct check-up calls, and complete quality visits to maintain excellent client experience and satisfaction.
• State Required Supervisory Visits: Ensure compliance with state standards as necessary.
• Shared On-call Duties: Participate in on-call rotation, responding to client, caregiver or operations needs after hours as needed.
• Backup for Client Assessments: Serve as a backup for client assessments when the Operations Director is unable to conduct the assessment.

Skills

Leadership

Sales goals

Education

High school diploma or equivalent

Associates and/or Bachelor Degree

Valid driver's license

Valid state proof of auto insurance

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director to lead in-office staff and oversee scheduling, administrative and operational functions. You will share on-call duties and partner with the Operating Director to ensure high-quality care delivery.

The role requires a high school diploma or equivalent, with an associate or bachelor’s degree preferred, valid driver license and auto insurance. Travel limited; multiple responsibilities including payroll notes, shift verification,