Operations Leader — Office & Client Care

Cornerstone Caregiving; Greenville (MS); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO 12 Days Annually

Phone Stipend

Job summary

Cornerstone Caregiving is seeking an Assistant Operating Director who will report to the Operating Director and lead in-office staff while overseeing scheduling, administrative and operational functions. This role shares on-call responsibilities with other managers to ensure seamless service.

The position requires a high school diploma or equivalent, with associates or bachelor’s degree preferred or two years of related admin/HR/sales experience.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelor degree preferred or 2+ years of related administrator/HR/sales experience.
• Valid driver’s license and auto insurance required.
• Experience managing a team and coordinating office operations preferred.

Responsibilities

• Oversee and support office managers to ensure performance and alignment with company standards.
• Serve as primary contact between the office and Home Base, including payroll notes and shift verification.
• Handle client escalations, conduct check-up calls, and complete quality visits to maintain client satisfaction.
• Ensure compliance with state supervisory visit requirements.
• Participate in on-call rotation and assist after-hours as needed.
• Back up client assessments when the Operations Director is unavailable.

Skills

Team leadership

Sales goals

Autonomous work

Tech-savvy

Entrepreneurial mindset

Recruitment experience

Interpersonal skills

Google Workspace

Education

High school diploma or equivalent

Associates and/or Bachelor Degree; may substitute Degree requirement with education/experience; minimum two years’ Administrator/ HR/ sales experience

Valid driver’s license

Valid auto insurance proof

Job description

Cornerstone Caregiving is seeking an Assistant Operating Director who will report to the Operating Director and lead in-office staff while overseeing scheduling, administrative and operational functions. This role shares on-call responsibilities with other managers to ensure seamless service.

The position requires a high school diploma or equivalent, with associates or bachelor’s degree preferred or two years of related admin/HR/sales experience.