Assistant Office Manager - Lincoln City

Pfeifer Roofing, Inc.; Lincoln City (OR); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401k Company Match

Roth Company Match

Health & Dental Insurance

Life Insurance

Provide Equipment

Consistent Work Through Year

Opportunity to Grow Within the Company

Training

PTO Packages

Job summary

Pfeifer Roofing, Inc. is seeking an Assistant Office Manager to support the Office Manager in daily tasks, handle phones and data entry, and deliver high-quality customer service. This role involves creating contacts and jobs in JobNimbus/Acumatica, scheduling, processing payments, and coordinating with suppliers.

A fast learner with strong communication and organizational skills is ideal. Essential experience includes prior assistant work and customer service, English fluency, knowledge of

Qualifications

• Fast learner.
• Clear and effective communication; verbal, nonverbal, written, and auditory.
• Technologically sound using a computer, tablet, phone, and all company platforms.
• Strong Organizational Skills and ability to multi-task.
• Manager role experience.
• Willingness to learn and become a professional in the realm of roofing and estimating.
• Ability to work both independently and as a team.
• Gets it, wants it, and has capacity to do it.

Responsibilities

• Answer phones and provide customer service.
• Create contacts and jobs in JobNimbus/Acumatica.
• Set estimator appointments.
• Issue Dispatch Authorization Forms.
• Create Work Orders when needed.
• Order Materials when needed.
• Assist with scheduling with Superintendent.
• Assist with scheduling with Clients.
• Assist with Coordinate with Suppliers.
• Generate Labor Agreements when needed.
• Help with in-person applications.
• Take payments.
• Maintain a clean and welcoming branch environment.
• Manage jobs from appointment set to in progress.

Skills

Fast learner

Clear and effective communication

Technologically sound

Strong Organizational Skills

Manager role experience

Willingness to learn

Independent and team work

Proactivity

Job description

Position Title: Assistant Office Manager

Position Purpose and Objectives: To assist the Office Manager in daily tasks and assignments. Answer phones and enter data efficiently. Delivering high quality customer service at all times.

Department

Admin/Office Department

Supervisor

Vice President

Direct Supervisor

LC Office Manager

Employment Status

☐ Exempt (salaried) or ☒ Nonexempt (hourly)

Exudes Company Core Values:

• Safety Oriented
• Quality Work
• Hospitality
• Honesty/Integrity
• Growth Focused

Specific Duties, Functions, and Responsibilities:

• Customer Service at all times
• Answer phones, podium, google requests, etc…
• Create contacts and jobs in JobNimbus/Acumatica
• Set estimator appointments
• Issue Dispatch Authorization Forms
• Create Work Orders when needed
• Order Materials when needed
• Assist with scheduling with Superintendent
• Assist with scheduling with Clients
• Assist with Coordinate with Suppliers
• Generate Labor Agreements when needed
• Help with in-person applications
• Take payments
• Maintain a clean and welcoming branch environment
• Ensure your role within the Pfeifer experience
• Manage jobs from Appt Set to "in Progress" when needed

Required Knowledge, Skills, and Abilities:

• Fast learner
• Clear and effective communication; verbal, nonverbal, written, and auditory
• Technologically sound using a computer, tablet, phone, and all company platforms
• Strong Organizational Skills and ability to multi-task
• Manager role experience
• Willingness to learn and become a professional in the realm of roofing and estimating
• Ability to work both independently and as a team
• Gets it, wants it, and has capacity to do it

Education and Experience:

Essential

• Previous assistant experience
• Customer service experience
• Fluent in all English communication skills; verbal and visual
• Knows the construction basics
• Ability to use/learn Pfeifer business technologies

Preferred

• Bilingual English/Spanish

Benefits of working with us:

• 401k Company Match
• Roth Company Match
• Health & Dental Insurance
• Life Insurance
• Provide Equipment
• Consistent Work Through Year
• Opportunity to Grow Within the Company
• Training
• PTO Packages

The duties of the Assistant Office Manager position may be reasonably modified occasionally at Pfeifer Roofing, Inc’s discretion.