Assistant Managing Director — Client Experience & Ops Leader

HairClub; Tampa (FL); Sur place; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Vacation days

Holidays

Wellness days

Comprehensive benefits

401(k) with company match

Paid training

Growth opportunities

Résumé du poste

Hair Club is hiring an Assistant Managing Director to oversee administrative and client flow, manage scheduling, and ensure a superior client experience. The role supports the Managing Director and coordinates inventory, data entry, and daily office operations.

Ideal candidates have at least 2 years of admin assistant and customer service experience, strong phone and listening skills, and the ability to work independently while adapting to business needs. Bilingual English/Spanish is a plus.

Qualifications

• Minimum 2 years of administrative assistant and customer service experience.
• Experience managing scheduling, data entry and client flow.
• Strong phone skills and ability to multitask effectively.

Responsabilités

• Oversee scheduling activities and ensure booking confirmations.
• Support Managing Director and assist with daily operations.
• Oversee data entry accuracy and inventory ordering.
• Provide exceptional client experience and maintain client relations.
• Possess strong listening skills and adapt to business needs.

Connaissances

Administrative experience

Customer service

Scheduling management

Data entry

Inventory management

Phone skills

Bilingual (English/Spanish) a plus

Client relationship building

multitasking

Description du poste

Hair Club is hiring an Assistant Managing Director to oversee administrative and client flow, manage scheduling, and ensure a superior client experience. The role supports the Managing Director and coordinates inventory, data entry, and daily office operations.

Ideal candidates have at least 2 years of admin assistant and customer service experience, strong phone and listening skills, and the ability to work independently while adapting to business needs. Bilingual English/Spanish is a plus.