Assistant Manager: Store Ops & Guest Experience Lead

Little Caesar's | Pennsylvania; Waterford (PA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation

Career progression

Performance bonuses

Retirement program with company match

Job summary

Little Caesars is seeking an Assistant Manager to help oversee daily store operations, drive guest experience, and support sales goals. In the absence of the manager, you will lead the team, enforce policies, and ensure brand standards are met throughout the shift.

You will work closely with the owner and designee, reviewing essential functions and adapting tasks as business needs evolve. This role focuses on delivering great service and maintaining safety and quality at all times.

Qualifications

• Experience leading shifts and delegating tasks to team members.
• Strong guest service skills and ability to resolve issues quickly.
• Knowledge of safety procedures and food safety standards.
• Ability to train, mentor and coach staff on policies and procedures.

Responsibilities

• Assist General Manager in all management functions and running the restaurant.
• Lead team members on shifts, assign tasks, provide feedback and training.
• Ensure compliance with labor laws, safety and cash handling procedures.
• Promote sales and maintain product quality during service periods.
• Resolve guest complaints and maintain a positive guest experience.

Skills

Leadership

Guest service

Team coordination

Training & coaching

Food safety

Job description

Little Caesars is seeking an Assistant Manager to help oversee daily store operations, drive guest experience, and support sales goals. In the absence of the manager, you will lead the team, enforce policies, and ensure brand standards are met throughout the shift.

You will work closely with the owner and designee, reviewing essential functions and adapting tasks as business needs evolve. This role focuses on delivering great service and maintaining safety and quality at all times.