Assistant Manager: Retail Leadership & Growth

Socket.dev; Meridian (ID); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

50% product discount

Internal promotion opportunities

Entrepreneurial store structure

Job summary

Lush North America is hiring an Assistant Manager for our Meridian, ID store. You will support the Shop Manager and lead a team to deliver exceptional customer experiences while achieving sales goals.

You will embody Lush Leadership Practices: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve. Experience in retail supervision, a passion for skincare and ethical business, and flexibility to work evenings/weekends are preferred.

Qualifications

• 1-3 years managing or supervising in a retail environment.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty and ethical business.
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends.

Responsibilities

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.
• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals.
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.

Skills

Retail management

Customer service

Communication

Sales

Time management

Team leadership

Tools

Excel

Microsoft Office

Job description

Lush North America is hiring an Assistant Manager for our Meridian, ID store. You will support the Shop Manager and lead a team to deliver exceptional customer experiences while achieving sales goals.

You will embody Lush Leadership Practices: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve. Experience in retail supervision, a passion for skincare and ethical business, and flexibility to work evenings/weekends are preferred.