Assistant Manager - Retail Leadership & Customer Experience

KnitWell Group; Charlotte (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Merchandise discounts

Professional development

Community impact through partnerships

Job summary

Soma is seeking an Assistant Manager for the Charlotte store to assist the Store Manager in leading a team that delivers a memorable customer experience. You will help foster a welcoming environment and drive store performance through service and execution.

You will lead by example on the sales floor, coach associates, and contribute to hiring and development while maintaining brand standards and a smooth, efficient operation.

Qualifications

• 3 years of retail management experience preferred.
• Ability to lead and coach a diverse team.
• Strong customer service and communication skills.

Responsibilities

• Assist Store Manager in leading the team and delivering a seamless customer experience.
• Lead by example on the sales floor and adopt an omni-channel approach.
• Participate in hiring, coaching, and development of associates.
• Oversee inventory management, replenishment, and store operations.

Skills

Retail Leadership

Team Building

Customer Service

Communication

Inventory Control

Job description

Soma is seeking an Assistant Manager for the Charlotte store to assist the Store Manager in leading a team that delivers a memorable customer experience. You will help foster a welcoming environment and drive store performance through service and execution.

You will lead by example on the sales floor, coach associates, and contribute to hiring and development while maintaining brand standards and a smooth, efficient operation.