Retail Sales Lead: Inspire Teams, Elevate Experience

KnitWell Group; Los Angeles (CA); On-site; USD 27,000 - 33,000; Part time

Benefits offered by this job

Optional medical, dental, and vision保险

401(k) plan

Merchandise discounts

Professional development

Community partnerships impact

Job summary

Soma is seeking a Sales Lead to partner with store leaders, supervise the team, and uphold brand standards in a welcoming, customer-centered environment. You will drive memorable experiences that reflect our culture of hospitality, stepping in to support leadership and ensure the team delivers exceptional service.

You will help open/close the store, coach staff, manage scheduling, and stay informed on promos and policies, while maintaining a positive, collaborative vibe on the shop floor.

Qualifications

• Passion for our brand, fashion, and empowering confidence.
• 2 years of retail management experience preferred.
• Must be at least 18 years old.
• Ability to develop strong customer and peer relationships.
• A team player mindset with a high level of ownership and initiative.
• Flexible availability - including nights, weekends, and holidays.
• Excellent communication and interpersonal skills.
• Ability to bend, reach, stretch for products, operate the register and lift up to 50 pounds.

Responsibilities

• Assist the store leadership team with general store operations, including opening and closing responsibilities.
• Actively share brand priorities, initiatives, and messages with store teams.
• Lead by example on the sales floor, sharing product knowledge and utilizing an omni-channel approach.
• Provide coaching and encouragement to keep the team on track with performance goals.
• Execute operations activities, including cash handling, scheduling, inventory management, and merchandise replenishment.
• Be knowledgeable about current sales, promotions, and store policies.
• Support associate development, provide coaching feedback, and assist with scheduling, when needed.
• Share ideas and insights with the store leadership team.
• Contribute to a positive work environment by embracing teamwork with peers and leaders.

Skills

Retail management

Communication skills

Interpersonal skills

Customer relationship building

Team collaboration

Job description

Soma is seeking a Sales Lead to partner with store leaders, supervise the team, and uphold brand standards in a welcoming, customer-centered environment. You will drive memorable experiences that reflect our culture of hospitality, stepping in to support leadership and ensure the team delivers exceptional service.

You will help open/close the store, coach staff, manage scheduling, and stay informed on promos and policies, while maintaining a positive, collaborative vibe on the shop floor.