Assistant Manager: Retail Growth & Customer Experience

Rent-A-Center; Portsmouth (VA); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with match

Paid Time Off

Legal Insurance

Identity Theft Protection Plan

Health Savings Accounts

Hospital Indemnity

Critical Illness

Accident Insurance

Limited Purpose Plan

Job summary

Rent-A-Center in Portsmouth, VA is seeking a Credit Assistant Manager to support growth through credit and collections activities. You will deliver friendly, high‑quality customer service and ensure a positive shopping experience for our customers.

Responsibilities include managing collections, handling deliveries and pickups, and merchandising the store to create an inviting environment while complying with company procedures. This role supports a full-time schedule with benefits.

Qualifications

• 1–3 years of retail, customer service, sales or collections experience.
• High level of communication and customer service skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Credit and collections: contact customers and collect on accounts.
• Customer service: provide friendly, top-notch service in stores and at customers' homes.
• Deliveries & Pickups: assist with loading/unloading and installation of products.
• Merchandising: maintain a clean, inviting store environment.

Skills

Retail / Customer service

Communication skills

Sales experience

Education

High school diploma or equivalent

Job description

Rent-A-Center in Portsmouth, VA is seeking a Credit Assistant Manager to support growth through credit and collections activities. You will deliver friendly, high‑quality customer service and ensure a positive shopping experience for our customers.

Responsibilities include managing collections, handling deliveries and pickups, and merchandising the store to create an inviting environment while complying with company procedures. This role supports a full-time schedule with benefits.