Assistant Manager - Retail Growth & Service

Rent-A-Center; Virginia; On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off

Sundays Off — Store Closed

Medical

Dental

Vision

Life Insurance

401(k) with match

Job summary

Rent-A-Center in Virginia is seeking a Credit Assistant Manager to provide customers access to quality goods and improve their lives. This role offers a minimum starting hourly rate of $17.00 to $20.00 per hour with full-time hours and a consistent schedule.

You will handle credit and collections, deliver white-glove customer service in stores and at customers’ homes, manage deliveries and pickups, and keep the showroom inviting and organized for customers and teammates.

Qualifications

• 1-3 years of retail/customer service, sales, or collections experience.
• High school diploma or equivalent.
• Must be at least 18 years of age.
• Valid state driver’s license and good driving record — You WILL be driving the company vehicles.
• Ability to lift and move product such as furniture, electronics, and appliances.
• Great communication and customer service skills.

Responsibilities

• Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
• Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
• Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
• Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

Skills

Retail experience

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Rent-A-Center in Virginia is seeking a Credit Assistant Manager to provide customers access to quality goods and improve their lives. This role offers a minimum starting hourly rate of $17.00 to $20.00 per hour with full-time hours and a consistent schedule.

You will handle credit and collections, deliver white-glove customer service in stores and at customers’ homes, manage deliveries and pickups, and keep the showroom inviting and organized for customers and teammates.