Assistant Manager — Retail Brand & Team Growth

Lush; Walnut Creek (CA); On-site; USD 40,000 - 41,000; Full time

Benefits offered by this job

50% product discount

Growth opportunities

Promote from within

Unconventional retail structure

Job summary

Lush North America is seeking an Assistant Manager in Walnut Creek, CA. You will support the Shop Manager, lead staff on the sales floor, and ensure exceptional customer experiences while driving sales and brand integrity.

Role focuses on leadership, operations, and in-store engagement with a commitment to our ethical and sustainable practices. Growth opportunities and a strong team culture are emphasized.

Qualifications

• 1-3 years managing or supervising in a retail environment.
• Excellent listening and communication skills.
• Strong customer service, supervisory and sales skills.
• Ability to work flexible hours including holidays, evenings and weekends.
• Knowledge and interest in skincare, natural beauty and ethical business.

Responsibilities

• Support the Shop Manager in all business areas to ensure a strong customer experience.
• Lead and develop staff to meet sales goals and maintain store standards.
• Oversee operations, schedules and inventory to optimize performance.
• Educate customers on brand values and product knowledge.

Skills

Customer service

Team leadership

Sales skills

Communication

Time management

Problem solving

Tools

Excel

Microsoft Office

POS systems

Job description

Lush North America is seeking an Assistant Manager in Walnut Creek, CA. You will support the Shop Manager, lead staff on the sales floor, and ensure exceptional customer experiences while driving sales and brand integrity.

Role focuses on leadership, operations, and in-store engagement with a commitment to our ethical and sustainable practices. Growth opportunities and a strong team culture are emphasized.