Assistant Manager, Restaurant Ops & Team Leadership

Wonder; Timonium (MD); On-site; USD 63,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k Retirement Plan

HSA Employer match

Learning & Development

Employee Stock

Employee Discount

Job summary

Wonder is seeking an Assistant Manager to support the General Manager in daily restaurant operations in Timonium, MD. You will help ensure exceptional customer service, food safety, and team performance in a fast-paced environment.

You will recruit, train, and develop a team of 15+ staff, drive sales and efficiency, and uphold Wonder’s standards while complying with health and safety regulations. This role requires 18+ and open availability.

Qualifications

• 2+ years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant.
• Demonstrated ability to manage and develop teams of 15+ members.
• Ability to lead and motivate a team in a fast-paced environment.
• Attention to detail and a strong drive for efficiency and accuracy.
• Demonstrates professionalism and adheres to policies and procedures.
• Exhibits effective verbal and written communication skills.
• Strong team player.

Responsibilities

• Assist General Manager in developing, engaging, inspiring, and motivating staff members.
• Recruit and train top talent for the restaurant.
• Aid General Manager in achieving operational goals and budget targets.
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes.
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency.
• Drive restaurant sales and service efficiency by resolving operational obstacles.
• Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines.
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines.

Skills

Restaurant management

Team leadership

Staff development

High-volume service

Attention to detail

Communication

Professionalism

Education

Food Manager Certificate

Job description

Wonder is seeking an Assistant Manager to support the General Manager in daily restaurant operations in Timonium, MD. You will help ensure exceptional customer service, food safety, and team performance in a fast-paced environment.

You will recruit, train, and develop a team of 15+ staff, drive sales and efficiency, and uphold Wonder’s standards while complying with health and safety regulations. This role requires 18+ and open availability.